Unleashed Conversations with Srinivas Uppaluri18 Sep 2023

Ep. 03: How can we institutionalise innovation and customer centricity?

In this thought-provoking episode of Unleashed Conversations, we delve deep into the core challenges and opportunities that businesses face in the ever-evolving landscape of customer-centricity and innovation. Join us as our expert panel comprising of Sudhir Rao, Dileep Mangsuli and Sanjay Salunkhe discusses critical topics, such as institutionalizing an understanding of customer context, balancing internal KPIs with customer value delivery, and shaping corporate culture to proactively manage business rather than just managing crises.

We'll explore the structural changes required for organizations to tap into the vast innovation potential of India, and whether it's time to reconsider what's been working. Hear about the concept of "Blue-Collared Consulting" and how it might just be the thing that requires a mindset shift in the way work is being done in professional environments.

Moreover, our discussion will touch on the democratization of creative power within organizations, exploring ways to unleash the untapped wellspring of creativity that often lies dormant. And finally, we'll dive into the importance of creating middle-level heroes within the workforce, understanding just how critical they are in driving transformative change.

Tune in for a dynamic conversation that promises to challenge conventional wisdom and provide fresh insights into the complex world of modern business strategy and culture.

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Sanjay Salunkhe is the President & Global Head Digital and Software Services at Hexaware Technologies. He is a highly accomplished executive with an impressive track record spanning over 25 years in the Digital, Software, and Hi-Tech Engineering sectors. He is renowned for his unwavering commitment to performance, consistently achieving remarkable top and bottom-line results while establishing and expanding businesses.

Find Sanjay on social media

Profile on Unleashed Conversations: ⁠⁠https://srinivasuppaluri.com/unleashed-inspiring-leadership-journeys/unleashed-conversations-guests⁠⁠

LinkedIn: ⁠https://www.linkedin.com/in/sanjay-salunkhe-3378a2/⁠

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Sudhir Rao has over 40 years of enterprise-building experience as an Entrepreneur, Scale-Up Advisor and Venture Capital Fund manager. He is the Managing Partner of Celesta Capital - India, a Global Technology Venture Fund platform. He is a Chartered Accountant (ICAI) and a Chartered Management Accountant (CIMA).

Find Sudhir on social media

Profile on Unleashed Conversations: ⁠https://srinivasuppaluri.com/unleashed-inspiring-leadership-journeys/unleashed-conversations-guests⁠

LinkedIn: ⁠https://www.linkedin.com/in/raosudhir/⁠

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Dileep Mangsuli is the Executive Director at Siemens Healthineers India Pvt Ltd.. He is an experienced global technology leader leading Global Healthcare Development Center at Siemens Healthineers operating from Bengaluru India and has global experience in leadership roles having worked in UK, China and USA for over ten years. Dileep has a post-graduate degree in technology from IIT Madras.

Find Dileep on social media

Profile on Unleashed Conversations: ⁠https://srinivasuppaluri.com/unleashed-inspiring-leadership-journeys/unleashed-conversations-guests⁠

LinkedIn: ⁠https://www.linkedin.com/in/dileep-mangsuli/⁠

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More about Srini: ⁠https://srinivasuppaluri.com⁠

Connect with Srini on LinkedIn: ⁠https://www.linkedin.com/in/srinivasuppaluri/⁠

Join the Unleashed Community: ⁠https://srinivasuppaluri.com/unleashed-inspiring-leadership-journeys⁠

#startups #transformation #leadership #inspiration #technologyleaders

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