#492: Leaders in Customer Loyalty: Industry Voices | The New Incentive Landscape: Maritz's Collections Motivate Members

#492: Leaders in Customer Loyalty: Industry Voices | The New Incentive Landscape: Maritz's Collections Motivate Members

Send us a text Loyalty360 spoke with Mike Donini, Senior Buyer at Maritz, one of the largest full-service incentive and loyalty partners in North America. Maritz began in 1894 as a family-run wholesaler and manufacturer of fine jewelry and watches. During the Great Depression, Maritz pivoted its business to generate income, selling its merchandise to businesses as sales and service awards. The new direction kept it afloat and launched the beginning of what we know today as the incentive...

Episoder(508)

#382: Loyalty360 Loyalty Live | Tim Glomb, Wunderkind

#382: Loyalty360 Loyalty Live | Tim Glomb, Wunderkind

Send us a text Wunderkind works alongside clients using an AI-driven performance marketing solution, helping them form stronger brand-audience connections through identification resolution and hyper-p...

9 Jul 202422min

#381: Great Wolf Lodge: Making an Impact on the Full Customer Experience by Evolving Customer Loyalty

#381: Great Wolf Lodge: Making an Impact on the Full Customer Experience by Evolving Customer Loyalty

Send us a text With more than 20 locations in the U.S., Great Wolf Lodge is a popular chain of hotels featuring water parks and attractions that engage guests with a diverse set of lodging and dining ...

3 Jul 202412min

#380: Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation

#380: Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation

Send us a text Engaged Nation provides a suite of services and solutions designed to captivate, motivate, and drive measurable results. The company’s offerings include interactive web-based incentive ...

2 Jul 202415min

#379: Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology

#379: Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology

Send us a text In his new book, BIONIC RETAIL: HOW TO THRIVE IN AN EXPONENTIAL WORLD, author Gary Hawkins discusses how the pace of change outside organizations is accelerating faster than within, cre...

1 Jul 202417min

Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience

Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience

Send us a text As a leading digital financial services company, Ally Financial focuses on serving communities and helping customers navigate life milestones and achieve financial goals. From helping c...

26 Jun 202424min

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Send us a text Founded in 2009, vLoyalty is a privately held company headquartered in Dallas, Texas. The company combines the power of payments, card-linking loyalty and promotions, and text messaging...

25 Jun 202415min

Loyalty360 Loyalty Live | Kelsey Crookes, Baesman

Loyalty360 Loyalty Live | Kelsey Crookes, Baesman

Send us a text Baesman Group helps brands solve personalized marketing challenges with a strategic focus on loyalty programs. Their team of customer engagement strategists, made up of former brand-sid...

18 Jun 202418min

A&W Restaurants: Building Customer Loyalty through Data-Driven Insights and Personalization

A&W Restaurants: Building Customer Loyalty through Data-Driven Insights and Personalization

Send us a text A&W Restaurants was founded in 1919 as a root beer stand in Lodi, California, to welcome the troops home after World War I. As America’s oldest franchise restaurant chain, today, there ...

12 Jun 202418min

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