Finding Mastery with Dr. Michael Gervais10 Des 2025

What Microsoft’s Culture Shift Can Teach You in 2026 | Kathleen Hogan

What if the future of work isn’t about technology at all — but about unlocking more humanity in each other?

On today’s episode, we sit down with Kathleen Hogan, Chief Strategy and Transformation Officer at Microsoft, and one of the key architects behind the company’s cultural reinvention. Kathleen helped lead Microsoft’s shift from a “know-it-all” to a “learn-it-all” culture — embedding empathy, curiosity, and growth mindset across a global workforce of more than 220,000 people.

In this conversation, Kathleen and Dr. Michael Gervais explore what it really means to lead with humanity. She shares the moments that shaped her leadership — from facing cancer twice, to redefining success through purpose and connection — and the inner work required to help others unlock their potential.

In this conversation, we explore:

How Kathleen helped Microsoft reimagine its culture from the inside out
Why purpose and empathy are the foundation of effective leadership
How to build psychological safety and courage in high-performing teams
What it means to lead with curiosity instead of certainty
The role AI can play in empowering — not replacing — human potential

At its heart, this episode is a reminder that leadership isn’t about knowing more — it’s about caring more.

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