How has COVID-19 impacted contact centres and how can they succeed in the new marketplace?
As the pandemic hit, many contact centres faced dizzying demand as queries sky-rocketed, whilst some have seen demand virtually disappear. In this episode of the Customer Perspective podcast, Bastien ...
9 Feb 202124min
Windows Virtual Desktop: Enabling Hybrid Work Model
Listen to our digital workplace expert Gary Taylor as he speaks to our partner, Alex Birch from CITRIX on joint Hybrid Work Model, and how Capgemini, CITRIX and Microsoft are collaborating to deliver ...
1 Feb 202111min
Maria Stellinger Ernblad - CDO Malmö stad - Vinner Malmö digitaliserings-EM?
I avsnitt två av Publicpodden får vi möta Malmö Stads CDO, Maria Stellinger Ernblad. Maria berättar öppenhjärtigt om vilka Malmö stad kommer slå i finalen på EM i Digitalisering, vad som är så trixigt...
27 Jan 202141min
How to operationalize culture – and keep building it through these crises and beyond
Our guest Melissa Daimler shares her tips and tricks straight from Silicon Valley! You’ll get a glimpse into her 20+ years’ experience in high-growth companies. In her current role as executive coach,...
15 Jan 20211h 7min
How can the automotive industry leverage data in a more connected world?
In a world where data is king, how can automotive brands successfully unlock the power of data? In this episode of the Customer Perspective podcast, Joe Jennings is joined by fellow Automotive experts...
6 Jan 202122min
Capgemini AI Applications with IBM - Worker Safety
In this podcast episode brought to you by Capgemini and IBM, Jay Survil - Enterprise and Infrastructure Architect at Capgemini is joined by Brian Massey - Senior Product Manager, Internet of Things at...
18 Des 202017min
World InsurTech Report 2020
The World InsurTech Report 2020 podcast takes a deep dive into the findings of the World InsurTech Report 2020. Frank Desvignes, Global Head of Open Innovation at AXA Next, Sabine VanderLinden, Co-fou...
17 Des 202021min
Taking it to the Cloud - Part II
In Taking it to the Cloud - Part II in the Back to the Future: Tomorrow's Quality Engineering Today series, host Mary-Ellen Harn speaks to Gal Tunik, Senior Director at Micro Focus who specializes in ...
17 Des 202011min
