Customer Service Operations in The Digital Era: A Technology Enablement Perspective
Join Sjoerd Albers (https://twitter.com/sjoerdas82), our Salesforce consultant, as he initiates an interesting conversation around changing customer expectation with our Capgemini Netherland’s Directo...
24 Sep 201810min
Introducing AR & VR in Operations with Jerome Buvat
"Virtual and augmented reality are two technologies most commonly associated with consumers, but are quickly being adopted by organizations for use in their operations. According to our recent report,...
21 Sep 20189min
Digital Learning Operations with Anjali Pendlebury Green
Digital Learning Operations can lead to a more switched-on, curious and agile workforce, significant cost savings and a stronger employer brand. HR Transformation expert, Anjali Pendlebury Green expla...
20 Sep 201815min
Service Integration and Management (SIAM) from Capgemini
Fail to prepare for digital transformation, and you’re preparing to fail Service Integration and Management(SIAM) from Capgemini helps the world’s leading organizations deliver consistently high-qual...
20 Sep 20189min
Capgemini’s Future Ready EPaaS: The Next Gen - Endpoint Security
Traditional anti-virus end-point security solutions are not powerful enough to safeguard modern endpoints against a new breed of cyber-attack, zero-day attacks and Advanced Persistent Threats. Pramod ...
20 Sep 201819min
Business Impact on Organizations When They Implement Salesforce Technologies
Our Salesforce experts talk about the importance of having a real business impact for organizations implementing Digital enabling technologies. They go on to talk about addressing clients’ changing bu...
20 Sep 201815min
Cloud automation: Episode 2 - Is your DevOps strategy putting jobs at risk?
Created in partnership with CIO from IDG, episode 2 of the cloud automation podcast series investigates if DevOps is killing jobs or simply changing them and how will it impact the training and reskil...
19 Sep 201825min
Cloud automation: Episode 1 - What tools do you need to achieve your DevOps ambitions?
Created in partnership with CIO from IDG, episode 1 of the Cloud automation podcast series examines the DevOps philosophy that is fast gaining traction among CIOs. A recent IDG survey found that 54% ...
5 Sep 201822min
