E27: How Agencies are becoming Software with Bennett Spooner
1 to 10013 Okt 2025

E27: How Agencies are becoming Software with Bennett Spooner

In this episode of The SaaS Operators Podcast, we sat down with Bennett Spooner, Co-founder of OperatorOS, to explore how he’s turning an automation agency into something that looks and feels like software.

Bennett shares how his team built a customer service automation system that handles up to 90% of support without humans, and why Foreplay’s API is at the center of how he's productizing agency work. He explains how APIs, agents, and e-commerce automation are reshaping the line between service and SaaS, and why scalability isn’t about code, it’s about leverage.

We dive into the debate over service versus software models, how to think about margins and multiples when you’re in the middle, and what the next phase of AI-powered automation means for operators at both marketing agencies and software companies. The episode wraps with a bigger conversation on what it takes to build a business that compounds while the rest of the industry tries to catch up.

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(53)

E67: How to create an AI team with August

E67: How to create an AI team with August

In this episode of 1 to 100, Jack, Jeremiah, and Rishabh discuss AI adoption, token budgets, and how they organize work for agents.The discussion opens with AI-generated documents and the time they ta...

22 Sep 30min

E66: Revenue Solves Every Problem with Andrew J Faris

E66: Revenue Solves Every Problem with Andrew J Faris

In this episode of 1 to 100, Andrew Faris joins us to talk about scaling an agency when the details matter, what should be automated, and what still needs a strong operator in the loop.Andrew explains...

15 Sep 44min

E65: Building an Ad Platform

E65: Building an Ad Platform

In this episode of 1 to 100, formerly the SAAS Operators podcast, Gabriel and Jordi from Publicit join us to talk about making connected TV, digital out of home, and other ad inventory accessible to s...

10 Sep 52min

E64: Profitable Marketing with Bryan Bumgardner

E64: Profitable Marketing with Bryan Bumgardner

In this episode of 1 to 100, formerly The SAAS Operators Podcast, Bryan Bumgardner from Northbeam joins us to talk about AI adoption, measurement, software moats, and how Northbeam is growing.We start...

3 Sep 49min

E63: The AI War Machine with Rabah Rahil

E63: The AI War Machine with Rabah Rahil

In this episode of 1 to 100, formerly The SAAS Operators, Rabah Rahil joins us to talk about what software businesses look like when AI makes development cheaper, increases leverage, and changes how c...

26 Aug 48min

Building David with Brandon Doyle

Building David with Brandon Doyle

In this episode of 1 to 100, formerly The SaaS Operators , Brandon from DAVID AI joins us to talk about building an AI transformation company across e-commerce, construction, law, and other industries...

19 Aug 43min

E61: How Alex Persson Rebuilt Privy

E61: How Alex Persson Rebuilt Privy

In this episode of 1 to 100, formerly The SaaS Operators Podcast, Alex Persson joins us to talk about rebuilding Privy after it went from a nine-figure acquisition to a business that was close to wort...

17 Aug 45min

A big announcement....

A big announcement....

Jeremiah is officially a free agent.In this episode, we talk about his departure from KnoCommerce and Stamped, what he learned operating inside Tiny, and the decision he now faces, take a break, spend...

17 Aug 1h 5min

Populært innen Business og økonomi

stopp-verden
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
rss-pa-konto
rss-skravla-gar
pengepodden-2
lederpodden
tid-er-penger-en-podcast-med-peter-warren
stormkast-med-valebrokk-stordalen
pengesnakk
utbytte
livet-pa-veien-med-jan-erik-larssen
finansredaksjonen
morgenkaffen-med-finansavisen
rss-orjasater
liberal-halvtime
rss-markedspuls-2
rss-fa-makro