PAPod 580 - Start Right, End Safe: Building Better Encounters in 2026

PAPod 580 - Start Right, End Safe: Building Better Encounters in 2026

Todd Conklin opens 2026 reflecting on why how we begin interactions and jobs matters more than we often realize. He uses stories from travel, aviation, and workplace examples to show that the start of an encounter often predicts its outcome.

Conklin urges listeners to choose kindness, psychological safety, and deliberate planning—start the job when the right controls are in place—rather than beginning from hate, division, or aggression. He links these opening choices to organizational resilience, safety, and reliability.

The episode is a New Year’s call to focus on how we start conversations and work: start safe, be kind, and build cultures that help people succeed in difficult and high-risk environments.

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Episoder(600)

PAPod 605 - When a Meeting Becomes an Emergency: Restoring the Room

PAPod 605 - When a Meeting Becomes an Emergency: Restoring the Room

This episode recounts a medical emergency that occurred during a large conference and explains how a quick critical incident stress debrief helped restore the group and the organization. Todd outlines...

4 Jul 25min

PAPod 604 - On the Edge: Risks, Resilience, and Red Bull’s Adventure Athlete

PAPod 604 - On the Edge: Risks, Resilience, and Red Bull’s Adventure Athlete

Host Todd Conklin interviews Red Bull athlete Will Gadd about adventure sports, recent tragic incidents (a parachute crash in Butler, Mo., a Moab base-jump, and a bungee failure), and how the outdoor ...

27 Jun 32min

PAPod 603 - Procedures: The Double-Edged Sword of Safety

PAPod 603 - Procedures: The Double-Edged Sword of Safety

In this episode Todd Conklin explores the paradox of procedures: they keep work stable but also limit flexibility. He explains how procedures can be both necessary and constraining in high-risk, high-...

20 Jun 20min

PAPod 602 - From Brazil with Safety: Gilval and the New View Revolution

PAPod 602 - From Brazil with Safety: Gilval and the New View Revolution

Todd Conklin talks with Gilval Menezes about Brazil’s growing movement to adopt the New View of safety: translating resources into Portuguese, building community, publishing a field guide, and running...

13 Jun 33min

PAPod 601 - Rethinking Safety: AI, Pre-Jobs, and the Power of Listening

PAPod 601 - Rethinking Safety: AI, Pre-Jobs, and the Power of Listening

Todd chats with Ron Gantt about the future of safety — from AI-driven pre-task tools to the limits of rote checklists — and why listening to frontline workers matters more than ever. They explore lead...

6 Jun 35min

PAPod 600 - The Future of Safety: Learning Teams, Storytelling, and Not-Knowing

PAPod 600 - The Future of Safety: Learning Teams, Storytelling, and Not-Knowing

In this part two conversation, Todd Conklin and Bob Edwards explore what the future holds for operational learning and safety. They discuss learning teams, storytelling, the power of curiosity and not...

30 Mai 24min

PAPod 599 - Learn Like Bob: How Pediatric Teams Saved 30,000 Babies

PAPod 599 - Learn Like Bob: How Pediatric Teams Saved 30,000 Babies

Todd Conklin and Bob Edwards discuss Solutions for Patient Safety (SPS), a grassroots movement of learning teams that used operational learning to dramatically reduce harm in pediatric care. The episo...

23 Mai 31min

PAPod 598 - What If Risk Never Leaves? Exploring Transportable Hazards

PAPod 598 - What If Risk Never Leaves? Exploring Transportable Hazards

In this episode, Todd Conklin questions whether risk can ever truly be removed or if it simply moves around. He distinguishes between hazards and risk, discusses how organizations shift risk through c...

16 Mai 16min

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