The Final Countdown: Reflecting on the modernisation journey for courts and tribunals
Inside HMCTS3 Apr 2025

The Final Countdown: Reflecting on the modernisation journey for courts and tribunals

Launched in 2016, the HMCTS Reform Programme reaches its formal conclusion at the end of March 2025. It underpins a quiet revolution which has moved our courts and tribunals from paper to digital, stabilised and secured systems and set us up for the 21st century. In this episode, host Aaron Wilson is joined by CEO Nick Goodwin and Operations Director Daniel Flury to reflect on the programme’s impact, key learnings, and what comes next. They discuss the challenges of modernising the just...

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Episoder(28)

Historic Court Buildings: The Royal Courts of Justice, from Queen Victoria to the bear pit

Historic Court Buildings: The Royal Courts of Justice, from Queen Victoria to the bear pit

Over 1,000 rooms, three and a half miles of corridors, and the biggest Victorian mosaic floor in Europe. In this episode, we are joined by Richard from the Royal Courts of Justice Estates Office to ex...

19 Okt 7min

Historic Court Buildings: Derby's dungeons and royal visits

Historic Court Buildings: Derby's dungeons and royal visits

What's it like to stand inside the oldest magistrates' court in the country? In this episode, Melissa visits Derby Justice Centre, joined by senior legal advisor Glyn to explore the history of the ...

28 Sep 6min

Is it really HMCTS? How to spot a scam

Is it really HMCTS? How to spot a scam

Scams pretending to be from HMCTS can look and sound convincing. In this episode, we speak to Matt from our Counter Fraud team about how these scams work, the warning signs to look out for and what y...

28 Aug 11min

Breaking barriers: HMCTS and Social Mobility

Breaking barriers: HMCTS and Social Mobility

In this episode, Delivery Director Jane shares her journey from a working class background to senior leadership and explains the Social Mobility Strategy HMCTS has developed to ensure career opportuni...

11 Jun 11min

Volunteer, Magistrate, Inspiration: Carol's Story

Volunteer, Magistrate, Inspiration: Carol's Story

For Volunteers' Week 2026, we’re hearing from Carol - a magistrate for over 22 years and a true testament to the power of volunteering. After losing most of her sight in 2012, Carol could have steppe...

29 Mai 3min

From Cell to Court: Inside Prisoner Escort and Custody Services

From Cell to Court: Inside Prisoner Escort and Custody Services

Before a defendant reaches the dock of the courtroom, there is a complex operation involving transport drivers, custody officers and multiple agencies to get them there. In this episode, Josie goes b...

2 Apr 10min

Welsh Language Services: here when you need us

Welsh Language Services: here when you need us

Did you know you have the right to use Welsh in any court or tribunal in England and Wales? In this episode of Inside HMCTS, we're joined by Hywel, Caren and Mari from the Welsh Language Unit to exp...

1 Mar 12min

On the bench: Why magistrates matter

On the bench: Why magistrates matter

What does it take to sit on the bench and deliver justice? Less than you might think. Nick balances his work as a driving instructor with 17 years of volunteering as a magistrate in Sheffield and he ...

11 Feb 12min

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