AI Layoffs Are Mostly Fiction, CEOs Aren't Seeing ROI, and Robots Are Quietly Taking Over

AI Layoffs Are Mostly Fiction, CEOs Aren't Seeing ROI, and Robots Are Quietly Taking Over

January 20, 2026: Oxford Economics data suggests AI-driven layoffs are still a small slice of overall job cuts, raising questions about whether AI is being used as a convenient explanation for traditional cost cutting. At the same time, Goldman Sachs warns that up to 25% of work hours could be automated—not as a job apocalypse, but as a task-level shock that exposes poorly designed roles.

I also unpack new PwC research showing that most CEOs aren't seeing meaningful ROI from their AI investments yet—and why that failure has more to do with broken workflows and leadership decisions than with the technology itself. Meanwhile, a quieter but more consequential shift is happening as physical AI and robotics move rapidly into logistics, manufacturing, healthcare, and other parts of the real economy. And finally, I explain why ServiceNow's partnership with OpenAI signals AI moving into the core "plumbing" of organizations—where it will force leaders to confront inefficiency, bureaucracy, and outdated ways of working.

Grab a copy of my new book: https://8exlaws.com/

Request to join my CHRO group: https://futureofworkleaders.com/

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Episoder(1266)

How To Lead A Multi-Year AI Transformation and the Critical Middle of Change

How To Lead A Multi-Year AI Transformation and the Critical Middle of Change

I talk with Adam Kautzner, President of Evernorth Care Management and Express Scripts and EVP of Customer Personalization for The Cigna Group, about what it takes to lead a major multi-year transforma...

7 Sep 44min

OpenAI's GPT-6 Astra, the Surprising Jobs Boom, and the Question of Whether AGI Has Arrived

OpenAI's GPT-6 Astra, the Surprising Jobs Boom, and the Question of Whether AGI Has Arrived

September 4, 2026: I look at OpenAI's new GPT-6 Astra model and why even powerful AI agents still may not be ready to take over full jobs. Then I get into the August jobs report, which came in far str...

4 Sep 24min

Uber's 10% Workforce Cut, Employers Fight AI Interview Fraud, & iFood Builds a CEO Digital Twin

Uber's 10% Workforce Cut, Employers Fight AI Interview Fraud, & iFood Builds a CEO Digital Twin

September 2, 2026: I share key lessons from my CHRO session with iFood CEO Diego Barreto, including why he is investing in AI even with negative ROI, how he built a digital twin, and how iFood is reth...

2 Sep 35min

Why Enterprise AI Adoption Is Failing: AI Sprawl, Low Trust, and the ROI Problem

Why Enterprise AI Adoption Is Failing: AI Sprawl, Low Trust, and the ROI Problem

I talk with Ofir Bloch, SVP of Corporate Marketing at WalkMe, about why enterprise AI adoption is harder than buying tools and handing out licenses. We get into WalkMe's State of Digital Adoption rese...

31 Aug 53min

How to Redesign Work With AI, Jensen Huang vs Bill Gates on Robot Taxes, & the Jobs AI Won't Replace

How to Redesign Work With AI, Jensen Huang vs Bill Gates on Robot Taxes, & the Jobs AI Won't Replace

August 28, 2026: I break down what redesigning work with AI actually means and share a practical framework for removing human glue, handoffs, waits, and routine work while creating new value. Then I g...

28 Aug 39min

Meta's AI Workforce Plan Implodes, Anthropic's $30 Trillion Bet & Gallup Reveals What Gen Z Is Missing

Meta's AI Workforce Plan Implodes, Anthropic's $30 Trillion Bet & Gallup Reveals What Gen Z Is Missing

August 26, 2026: I look at Reuters' report on Meta's Project OT, the internal plan to turn Meta into an AI-native company with smaller, talent-dense teams overseeing software that does more of the dai...

26 Aug 42min

Three-Year College Degrees, Junior Tech Jobs Get Harder, and Why Performance Reviews Won't Die

Three-Year College Degrees, Junior Tech Jobs Get Harder, and Why Performance Reviews Won't Die

August 24, 2026: I look at the rise of three-year bachelor's degrees and why the 120-credit college model was never really designed to measure learning. Then I get into new data showing softwAugust 24...

24 Aug 38min

CEOs Face Higher Borrowing Costs, NYC Beats San Francisco in Tech Talent, & Resumes Hack AI Screeners

CEOs Face Higher Borrowing Costs, NYC Beats San Francisco in Tech Talent, & Resumes Hack AI Screeners

August 21, 2026: I look at why the bond market is sending CEOs a blunt message: the era of cheap money is over, and higher borrowing costs may push companies toward leaner headcount and more automatio...

21 Aug 39min

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