Leveraging ITSM Beyond IT

Leveraging ITSM Beyond IT

IT Services Management (ITSM) started as a set of best practices to deliver better IT. However, the execution touches almost every area of business. Isn't it time that we exploit ITSM's potential beyond IT?

Guest 1: David Cannon, President, itSMF USA Board. Co-author, Service Operation book for ITIL v3. ITSM Practice Principal, HP

Guest Bio: https://www.ciotalknetwork.com/contributor/david-cannon/

Guest 2: John Foley, Director — IT Governance, Alcatel-Lucent

Guest Bio: https://www.ciotalknetwork.com/contributor/john-foley/

More on this Episode: https://www.ciotalknetwork.com/leveraging-itsm-beyond-it/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Episoder(842)

Building Your Team's Achievement Muscle

Building Your Team's Achievement Muscle

Your vision, strategy, and goals as a leader are only achieved when your team develops thinking, behaviors and relationships that allows each individual to effectively solve problems, focus on things ...

27 Jan 201655min

Will IoT Improve Healthcare?

Will IoT Improve Healthcare?

IoT promises transformation of healthcare industry by increasing efficiency, lowering costs and putting the focus back on better patient care. For those who have tried, what are the results? What are ...

24 Jan 201654min

Creating a DevOps Vision and Roadmap

Creating a DevOps Vision and Roadmap

DevOps approach is gaining momentum because it tightly integrates development and testing with system operations. But how can the two groups work more closely together and automate the deployment proc...

20 Jan 201650min

Solving the Talent Conundrum

Solving the Talent Conundrum

Is IT talent management still an issue for CIOs? Have organizations, like some claim, finally managed to attract and retain top talent and develop their skills and competencies based on rapidly changi...

13 Jan 201655min

Bimodal IT: Challenges and Lessons Learnt

Bimodal IT: Challenges and Lessons Learnt

Bi Modal IT has gone mainstream. So how are CIOs evaluating the impact of Bi modal IT adoption in their organizations? What has been the success rate? What were some of the challenges that CIOs faced ...

6 Jan 201644min

2016 CIO Agenda

2016 CIO Agenda

How does the year 2016 look for the CIO? With new disruptive technologies such as mobility, big data, and cloud are mainstream, what new technologies will the CIO bank upon? What are the CIO's key wan...

30 Des 201553min

Maintaining a Healthy Company Culture

Maintaining a Healthy Company Culture

A healthy organization's culture can be best understood as a set of shared values and how everyone gets work done as individual and team to delivers value to customers. A healthy culture results in su...

16 Des 201554min

How Effective Is Your Enterprise Architecture?

How Effective Is Your Enterprise Architecture?

Your organization may have dedicated Enterprise Architecture (EA) groups as the custodian of the what and how IT systems and applications should enable business processes. Is it driven by ideal state ...

9 Des 201553min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
utbytte
pengesnakk
livet-pa-veien-med-jan-erik-larssen
finansredaksjonen
pengepodden-2
morgenkaffen-med-finansavisen
tid-er-penger-en-podcast-med-peter-warren
okonomiamatorene
rss-sunn-okonomi
liberal-halvtime
lederpodden
rss-markedspuls-2
rss-impressions-2
rss-investering-gjort-enkelt