Wireless Applications: Value for an Enterprise
While the advent of wireless applications has brought information at our fingertips, does it really make our business management any efficient or effective? Guest: Andres Carvallo, Chief Information O...
22 Apr 200555min
IT Vendor Management: An Ongoing Challenge
With IT becoming mission critical for almost every organization and with increase in reliance on outsourcing relationships, the key to getting best deals on IT products and services is to have great r...
15 Apr 200558min
IT Budgeting and Spending Patterns
At one end every penny spent on IT has to be justified and is closely watched. On the other, technology is supposed to deliver miraculous results in overall cost savings in operations and business pro...
1 Apr 200556min
Redefining Enterprise Architecture
With IT in organizations becoming more than complex and service oriented, change is required in the way we comprehend enterprise architecture, strategic value we place on it and the resources we deplo...
18 Mar 200556min
Self Service or Disservice
There is a new trend towards providing self service portals, kiosks, and other mechanisms to reduce ongoing customer service costs. A customer may not want to wait in line but still needs personal att...
4 Mar 20051h 2min
IT Challenges of Hospitality Industry
In hospitality industry, it takes a lot to please customers and have them keep coming back. What what does it take to always deliver the best while lowering the cost of operations, and how IT can be l...
25 Feb 200557min
Fraud Detection Through Technology
Whether it is theft or an employee scraping off pennies out of transactions and transferring to their checking accounts, technology can play detective by recognizing patterns that can lead to proactiv...
11 Feb 200556min
Role of IT in Business Change
No longer can and should the IT crew in an organization implement a technology application and assume their responsibility is over. They need to make sure that the initiative brought about positive ch...
4 Feb 200556min
