Bringing Business and IT together to deliver Digital

If we want to achieve ongoing smart grid optimization, we can't do so without actionable intelligence. It's needed to correct deficiencies throughout the power delivery system, not just to the custome...

22 Apr 20130s

When starting any new program, there's a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people, proce...

17 Apr 201357min

At home, work, in the airport or in the air…an airline customer can be touched in many ways: Personalized offerings, frequent travel rewards, and last but by no means least, a pleasant in-flight exper...

10 Apr 201358min

Utilities know that renewables are the future. Consumers want cleaner energy. The challenge is funding modernization and maintaining affordability. In this episode, CIO Dirk Mahling of Seattle City Li...

8 Apr 201316min

In the face of ambiguity, uncertainty, and conflicting demands, the most important thing that leaders do is make judgment calls. The decisions and judgment calls made in the people, strategy, and cris...

3 Apr 201353min

In an organization's attempt to cut costs and meet business demands, there's a perceived notion that IT leaders are creating a ruthless environment in which workers are treated as cogs in a larger mac...

27 Mar 201355min

The smart grid infrastructure will inevitably produce an explosion of data, and utility may need to have a comprehensive information management ability to handle it. While many organizations are still...

25 Mar 201317min

Building a smart city will take real effort by businesses to meet rising populations and industries with escalating needs. Utilities, IT and telecommunications need to collaborate to provide smart sol...

20 Mar 201355min