
New Delivery Models & The Economics of IT
Finding ways to quickly build capacity or ramp up the capabilities of business in conjunction with IT, in order to enable them both to nimbly respond to market changes, is rather like training a coupl...
4 Aug 201056min

Measuring ROU and RON for IT
We justify positive Return on Investment (ROI) for new IT initiatives to make a business case, but what are we doing about discovering and measuring negative Return on Unawareness (ROU) and Return on ...
28 Jul 201055min

How to Gain a TRUE BLUE Following for IT, Internally & Externally!
What are the secrets for gaining unswerving customer loyalty? ...A good product or service that provides good value for time/money! ...building personal relationship with the customer! ...resolving cu...
21 Jul 201055min

The Essential CIO
A versatilist survives by being able to do everything. A competitor survives by being better than others. A chameleon disappears into any environment. All are survival strategies of sorts. But what ex...
14 Jul 201055min

Gut Feel vs. BI
If business people still base 40% of their major decisions on gut feeling, isn't that a bit like gambling? With big money riding on a decision, why is it so hard for business and IT leaders to make de...
7 Jul 201055min

The Private Cloud: Why? How? What Risks?
When does it make sense to go with a private, internal cloud? Once the decision is made to go with a private cloud, how do you decide if it should it be built totally from scratch? If you plan to outs...
30 Jun 201056min

How to NOT Get Fired Within Your First 180 Days as a CIO!
The higher you rise, the harder you land when you fall! With everyone scrutinizing you closely for mistakes or weaknesses, as you join an organization as the new CIO, what can you do to avoid a fall f...
2 Jun 201056min

What "IT" Takes to Get The World's Airlines Flying High!
Airlines strive to provide air travel that is safe and reliable, with a customer experience that is world class, comfortable, and competitively affordable. They also have to route tons of cargo and ba...
5 Mai 201056min





















