It's Not About Impressions: Uber Advertising's Jess Shuraleff on the Journey to Engagement

It's Not About Impressions: Uber Advertising's Jess Shuraleff on the Journey to Engagement

“That connection with consumers we're seeing across the industry - it's no longer about impressions, it's really about engagement.”


Sometimes the customer journey is literally a trip in a car on the way to a store. Uber Advertising’s Jess Shuraleff connects ridesharing to retail on the latest episode of The Future In-Store.


https://theloomaproject.com/


Topics include:

  • Engagement throughout the journey that drives conversion - whether in-app or in-store

  • The "Gen Uber" consumers demanding surprise and delight moments

  • The surprising percentage of riders who keep the sound up for ads in Ubers

  • The misconception that mobility media solutions are only for endemic brands

  • Why driverless vehicles could create even more engagement opportunities

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Episoder(18)

In-Store Media Works When Three Things Are True: Horizon Commerce's Jason Colon

In-Store Media Works When Three Things Are True: Horizon Commerce's Jason Colon

"Commerce and retail media is becoming the underlying fabric of the entire media ecosystem,” says Jason Colon, Executive Vice President, Commerce Media at Horizon Commerce. “These are data signals tha...

15 Sep 27min

Fewer Humans, More Humanity: Havas CX's Arthur Fullerton on the Future of In-Store Experience

Fewer Humans, More Humanity: Havas CX's Arthur Fullerton on the Future of In-Store Experience

"Attention is not the same as value. I think oftentimes retail media optimizes for exposure and attention. CX optimizes for usefulness."That's Arthur Fullerton, Global Chief Technology Officer at Hava...

4 Aug 27min

Think Digital Is Messy? Try the Real World. IAB's Collin Colburn on In-Store Retail Media

Think Digital Is Messy? Try the Real World. IAB's Collin Colburn on In-Store Retail Media

"You think digital's messy? Physical's even more messy." That's how Collin Colburn, Vice President of Commerce and Retail Media at the Interactive Advertising Bureau (IAB), sums up the challenge of bu...

23 Jun 28min

If You Know the Cart, You Know the Heart: Kroger Precision Marketing's Christine Foster

If You Know the Cart, You Know the Heart: Kroger Precision Marketing's Christine Foster

"If you know the cart, you know the heart," says Christine Foster, Group Vice President of Commercial Strategy and Operations at Kroger Precision Marketing.She believes grocery shopping is uniquely pe...

12 Mai 26min

The Cultural Power of Customer Loyalty: Giant Eagle's Heather Feather

The Cultural Power of Customer Loyalty: Giant Eagle's Heather Feather

"I always say that the perks program is cultural in our markets," says Heather Feather, Senior Director for Digital, E-commerce, and Retail Media at Giant Eagle.That deep loyalty engagement across 4 m...

31 Mar 29min

Retail Media is Not a Banana: ADUSA’s Bobby Watts

Retail Media is Not a Banana: ADUSA’s Bobby Watts

"Bananas are the number one selling item in grocery," says Bobby Watts, SVP of Ad Retail Media, Digital Merch, and Marketing at Ahold Delhaize USA."But selling media and working with advertisers and w...

17 Feb 32min

Brick and Mortar's Digital Superpower

Brick and Mortar's Digital Superpower

“Counterintuitively,” says Swiftly co-founder and Chief Technology Officer Sean Turner, “brick and mortar stores have a superpower when it comes to driving digital engagement.”https://theloomaproject....

18 Nov 202530min

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