Let Clients Book Tours From the Itinerary

Let Clients Book Tours From the Itinerary

Episode Overview:In this episode, the Tern team covers big February updates: Project Expedition tours (now with reviews and client self-booking), the new FAYE insurance integration, major commission reconciliation improvements, an email deliverability checker for your domain, plus AI upgrades and new closed betas.

Episode Topics: (00:00) What’s new this week

Tours, insurance, reconciliation, email deliverability, AI, and betas.

(00:52) Molly’s QA week

Testing complex itemized package pricing and host reconciliation.

(03:47) Brad’s focus

Transfer quoting in Tern and scaling design with AI.

(06:06) David’s update

Now PMing the AI team and pushing faster internal workflows.

(08:18) Project Expedition upgrades

Tour ratings and reviews now visible in Tern.

(10:34) Clients can browse and book tours

A toggle lets clients shop and book tours from their itinerary.

(14:29) Commission reconciliation improvements

Better statement auditing and clearer unclaimed handling.

(18:28) Suggested matches for unclaimed bookings

Faster claiming with confirmation-number matching.

(23:47) New insurance partner: FAYE (beta)

Get quotes in Tern and auto-book after authorization.

(26:47) Quality of life updates

Forms, flights, templates, packages, and commission table upgrades.

(31:03) AI improvements

Better destination guides and packing lists.

(32:35) Tip: email deliverability warnings

New settings view surfaces domain configuration issues.

(35:50) Closed betas

Itemized package pricing, host reconciliation, and an AI note taker.


Show Highlights:

Clients can book tours from the itinerary in one flow

Suggested matches speed up unclaimed commission tracking

FAYE insurance quotes and booking are now live in beta

New domain checks help prevent emails landing in spam


Episoder(83)

The New Era of Tern Just Started!

The New Era of Tern Just Started!

Episode Overview:In this episode, the Tern team recaps an action packed week featuring their final 2025 webinar, major product milestones, and behind the scenes reflections from the entire R and D org...

5 Des 202532min

New Host-Sub Controls and Group Trip Signup Fixes

New Host-Sub Controls and Group Trip Signup Fixes

Episode Overview: In this episode, the Tern team recaps a packed week leading into the upcoming December webinar. David Shull (CEO and Co Founder), Brad Turner (Head of Design), and Molly Johnson (Hea...

21 Nov 202524min

How Tern is leveling up customer experience and AI Assist

How Tern is leveling up customer experience and AI Assist

Episode Overview: In this episode, the Tern team kicks off with a warm welcome to Abby, Tern’s new Head of Customer Experience, as she joins David Shull (CEO and Co founder) and Molly Johnson (Head of...

14 Nov 202538min

Project Expedition and Tern’s next chapter!

Project Expedition and Tern’s next chapter!

Episode Overview: In this episode, the Tern team dives deep into what’s been happening across product, design, and strategy. Hosts David Shull (CEO and Co-Founder), Brad Turner (Head of Design), and M...

7 Nov 202540min

Explore 34,000 Tours Inside Tern!

Explore 34,000 Tours Inside Tern!

Episode Overview: In this Halloween edition of Flight Path, the Tern team including David (CEO and Co-founder), Brad (Head of Design), and Molly (Head of Product) share major platform updates and a be...

31 Okt 202540min

 Inside Tern’s Game Changing Global Search Launch

Inside Tern’s Game Changing Global Search Launch

Episode Overview: In this episode, the Tern team reunites after a few busy weeks of travel, product launches, and webinars. David Shull (Co-founder & CEO), Molly Johnson (Head of Product), and Brad Tu...

24 Okt 202536min

Tern Launches Agency Dashboard and Smarter Tools for Advisors

Tern Launches Agency Dashboard and Smarter Tools for Advisors

Episode Overview: In this episode, Brad hosts while CEO David is away, joined by Product Manager David Tilly and Designer Ursula. The trio dives into Tern’s latest updates for agency admins, including...

17 Okt 202528min

Fresh Updates and Clever Design Moves at Tern

Fresh Updates and Clever Design Moves at Tern

Episode Overview: In this episode, the Tern team takes listeners behind the scenes with guest host Brad Turner, filling in for CEO David, joined by Head of Product Molly Johnson and Product Designer U...

10 Okt 202528min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
rss-penger-polser-og-politikk
e24-podden
rss-borsmorgen-okonominyhetene
pengepodden-2
livet-pa-veien-med-jan-erik-larssen
pengesnakk
finansredaksjonen
tid-er-penger-en-podcast-med-peter-warren
stormkast-med-valebrokk-stordalen
morgenkaffen-med-finansavisen
utbytte
lederpodden
rss-sunn-okonomi
liberal-halvtime
rss-markedspuls-2
rss-pa-konto
hr-podden-2