This is Money Show - the customer services episode

This is Money Show - the customer services episode

Imagine.

You go into a shop, you're greeted with a smile and a warm welcome by someone who understands the products on sale, who is genuinely pleased to help you, who is paid well and looked after by the company they are working for.

Well imagine no longer, this actually happens right now - sometimes - in the UK.

This week, the team from This is Money join Georgie Frost at Share Radio to pore over the latest customer services league table.

A shop, Lush, is at the top of the pile.

Still on customer service but at the relegation end of the league, we discuss shoddy service offered by the energy companies and the news that Morrisons is having to shut some of its supermarkets.

Meanwhile, Lidl announced it will pay its staff a decent wage.

Santander is upsetting customers with a huge increase to its current accounts fees.

There's look at the horrific state of household debt - why not rename credit cards, debt cards?

And a funny look at the mistakes people make on their CVs.

Enjoy. We did.

#shopping #work #pay# service #customers #lush #firstdirect #santander123 #morrisons # pensions #scams# #lidl #debt

Follow us on Instagram @dmgnewmedia.

Follow us on TikTok @dmgnewmedia

Follow us on X @dmgnewmedia

Email us hello@dmgmedia.co.uk

Text us 020 7938 6000.


Hosts: Georgie Frost, Simon Lambert, Lee Boyce, Helen Crane

Producer: Georgie Frost

Hosted on Acast. See acast.com/privacy for more information.

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(656)

Halifax to vanish as Lloyds ditches the brand - should we care?

Halifax to vanish as Lloyds ditches the brand - should we care?

Goodbye Halifax! It’s being scrapped by Lloyds after 173 years. But why would you kill off one of Britain’s best known and trusted banking brands?Georgie Frost, Lee Boyce and Simon Lambert discuss the...

3 Jul 48min

Bonus episode: Bank of England's Victoria Cleland on the future of cash - and wildlife on banknotes

Bonus episode: Bank of England's Victoria Cleland on the future of cash - and wildlife on banknotes

On this bonus episode of the This is Money podcast, Lee Boyce speaks to Bank of England chief cashier Victoria Cleland on her views over the future of cash.We talk about why preserving choice in payme...

1 Jul 15min

Can Andy Burnham fix Britain's tax and financial headaches?

Can Andy Burnham fix Britain's tax and financial headaches?

Another one bites the dust. Sir Keir Starmer has resigned just two years in to being Prime Minister.This latest rotation of Britain's PM merry-go-round comes despite Starmer having done nothing partic...

26 Jun 42min

Should you ask for an early inheritance?

Should you ask for an early inheritance?

Most families don't pay inheritance tax but those that do can get hit with huge bills running into hundreds of thousands of pounds.With pension pots soon to be included in calculations, this is going ...

19 Jun 49min

House prices vs inflation: The slow motion property slump

House prices vs inflation: The slow motion property slump

Follow us on Instagram @dmgnewmedia.Follow us on TikTok @dmgnewmediaFollow us on X @dmgnewmediaEmail us hello@dmgmedia.co.ukText us 020 7938 6000.Hosts: Georgie Frost, Simon Lambert, Lee Boyce, Helen...

12 Jun 39min

The big inheritance shake-up for unmarried couples - and what it means

The big inheritance shake-up for unmarried couples - and what it means

The government is planning a major inheritance shake-up for unmarried couples but does it go far enough and will it trigger a wave of disputes?On this week's podcast Georgie Frost, Lee Boyce and Simon...

5 Jun 52min

Would you take a £1m lump sum or £1,000 a week for life?

Would you take a £1m lump sum or £1,000 a week for life?

It's the sort of theoretical question you might discuss at the pub with your mates. If you won the lottery and had the choice, would you pick a £1million lump sum, or take £1,000 a week for life? Pol...

29 Mai 39min

Are you saving enough for a comfortable retirement?

Are you saving enough for a comfortable retirement?

Follow us on Instagram @dmgnewmedia.Follow us on TikTok @dmgnewmediaFollow us on X @dmgnewmediaEmail us hello@dmgmedia.co.ukText us 020 7938 6000.Hosts: Georgie Frost, Simon Lambert, Lee Boyce, Helen...

22 Mai 50min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
rss-skravla-gar
pengepodden-2
livet-pa-veien-med-jan-erik-larssen
finansredaksjonen
utbytte
okonomiamatorene
rss-pa-konto
tid-er-penger-en-podcast-med-peter-warren
morgenkaffen-med-finansavisen
liberal-halvtime
lederpodden
pengesnakk
rss-impressions-2
stormkast-med-valebrokk-stordalen