Episode 79 - AI's Next Chapter in Non-profits with Paul Goldstein

This week on FundraisingAI, Scott sits down with Paul Goldstein, Head of AI Growth at Blackbaud, to explore how artificial intelligence is reshaping the non-profit sector. Paul reflects on his journey from leading tech roles at Amazon and Glassdoor to joining Blackbaud, a mission-driven organization focused on impact and responsibility. He shares what inspired the move and highlights the passion, thoughtfulness, and deep commitment to privacy he has encountered in the non-profit world. The discussion dives into Blackbaud's "Intelligence for Good" strategy, an approach centered on building AI tools that are responsible, convenient, and genuinely helpful for non-profits. Paul explains the concept of agentic AI and how it goes beyond advice to actively help organizations accomplish tasks, from data cleanup to personalized outreach. Together, Scott and Paul examine the importance of trust, strong data foundations, and user-friendly design in driving AI adoption. Paul also shares personal insights on using AI to enhance productivity and encourages listeners to remain curious and open to experimentation. The episode closes with an optimistic look at how ethical, collaborative AI innovation can empower non-profits to strengthen relationships, increase efficiency, and amplify their mission-driven impact. HIGHLIGHTS [01:37] Paul's Transition to Blackbaud [05:39] Blackbaud's Intelligence for Good Strategy [10:52] Agentic AI and Its Impact on Non-profits [24:22] Adoption and Future of AI in Non-profits [28:13] Paul's Personal Experience with AI [30:38] Blackbaud's Support for Fundraising AI [31:34] Final Thoughts Connect with Paul: LinkedIn: linkedin.com/in/paul-goldstein/ Website: blackbaud.com/ Connect with Nathan and Scott: LinkedIn (Nathan): ⁠⁠⁠⁠⁠⁠linkedin.com/in/nathanchappell/⁠⁠⁠⁠⁠⁠ LinkedIn (Scott): ⁠⁠⁠⁠⁠⁠linkedin.com/in/scott-rosenkrans⁠⁠⁠⁠⁠⁠ Website: ⁠⁠⁠⁠⁠⁠fundraising.ai/⁠⁠⁠⁠⁠⁠