RR003: Messaging the future with Kathleen Tandy, Meta

RR003: Messaging the future with Kathleen Tandy, Meta

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.

Business messaging is transforming customer engagement by enabling brands to move conversations into familiar, always‑on messaging platforms. The result for customers is greater convenience, quicker resolutions, and more meaningful, personalized interactions.

This week, Dave, Esmee, and Rob are joined by Kathleen Tandy, Global Director and Head of Business Messaging Marketing and WhatsApp for Business at Meta , to explore how companies are using messaging platforms to engage customers, what customers expect from these experiences, and the challenges of scaling messaging in tech.

TLDR

00:35 – Introduction

01:00 – Hang out: The new Remarkable

05:25 – Dig in: Using messaging to enhance customer experiences

20:49 – Conversation with Kathleen Tandy

55:26 – The passion for college football and championship weekend!


Guest

Kathleen Tandy: https://www.linkedin.com/in/kptandy/


Hosts

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/

Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/


Production

Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound

Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/

Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Realities Remixed' is an original podcast from Capgemini

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(212)

RRSP01 The state of Life Sciences, pt 1 - The world, challenges and future of Life Sciences with Thorsten Rall, Capgemini

RRSP01 The state of Life Sciences, pt 1 - The world, challenges and future of Life Sciences with Thorsten Rall, Capgemini

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Life sciences are at a turning point, where scientific inno...

4 Jun 52min

RR014 The world is on fast-forward but leadership isn't with Dex Hunter-Torricke, The Center for Tomorrow

RR014 The world is on fast-forward but leadership isn't with Dex Hunter-Torricke, The Center for Tomorrow

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Today’s most pressing challenges arise from the collision o...

28 Mai 53min

RR013 Starting your own AI company with Gijs van de Nieuwegiessen and Tijn van Daelen, One Horizon AI

RR013 Starting your own AI company with Gijs van de Nieuwegiessen and Tijn van Daelen, One Horizon AI

Starting an AI company is all about spotting a real problem and using AI to solve it in a smarter, faster way than what’s out there today. It’s less about having the perfect idea and more about starti...

21 Mai 1h 5min

RR012 How Open Source is powering AI with Richard Harmond, Red Hat

RR012 How Open Source is powering AI with Richard Harmond, Red Hat

Open Source is giving AI a real boost, making it easier and faster for organisations to build and experiment with new ideas. As adoption grows, these open ecosystems are helping businesses move quicke...

14 Mai 53min

RR011: ServiceNow Knowledge 2026: SaaSpocalypse and the CRM Paradigm Shift with Hannah Datz at ServiceNow

RR011: ServiceNow Knowledge 2026: SaaSpocalypse and the CRM Paradigm Shift with Hannah Datz at ServiceNow

The SaaSpocalypse marks the end of traditional CRM with manual data entry, rigid interfaces, and seat‑based software no longer make sense in an AI‑driven world. Success now depends on outcome‑focused ...

7 Mai 1h 4min

RR010: The big data unlock for AI with Edward Calvesbert, IBM

RR010: The big data unlock for AI with Edward Calvesbert, IBM

AI is only as strong as the data beneath it, and as it moves into the core of the enterprise, fragmented, duplicated, and poorly governed data is no longer hidden in the background, it’s amplified, ex...

30 Apr 1h 2min

RRLIVE06: Team reflections on Google Cloud Next 2026

RRLIVE06: Team reflections on Google Cloud Next 2026

Las Vegas, you’re officially on the record during Google Cloud Next 2026. The #RealitiesRemixed podcast team is back at GCN’26, recording live from the Strip, where bright lights collide with big idea...

25 Apr 33min

RRLIVE05: Google Cloud Next 2026, Engineering with AI with Cliff Krimmel, Google Cloud

RRLIVE05: Google Cloud Next 2026, Engineering with AI with Cliff Krimmel, Google Cloud

Las Vegas, you’re officially on the record during Google Cloud Next 2026. The #RealitiesRemixed podcast team is back at GCN’26, recording live from the Strip, where bright lights collide with big idea...

25 Apr 39min

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