Free Customer Academy Courses: Master Agile in the Age of AI

Free Customer Academy Courses: Master Agile in the Age of AI

#163. Ready to rethink what it means to build amazing apps in the age of AI?

In this episode, I challenge the growing narrative that agile practices and Scrum are obsolete just because Copilot, Claude, Codex or your favourite AI can write code in seconds. Sure, Power Platform lets you create apps from prompts, and AI can spin up test cases and integrations in a flash, but speed without structure is just faster chaos, not real progress.

Join me as I dive into why agile principles like transparency, feedback loops, and stakeholder collaboration matter more than ever, especially when you’re working with Dynamics 365 and Microsoft Power Platform. I’ll share stories from my nearly two decades in business application delivery, building mission-critical systems for industries where there's simply no room for error. I break down the key areas where AI accelerates delivery but can't replace human judgment, stakeholder alignment, and disciplined prioritization.

You’ll hear about some common misconceptions (think skipping estimation and sprint planning entirely!) and the pitfalls that can happen when teams ditch agile for “just vibing it.” I’ll also spotlight the unique, Microsoft Business Apps-focused training and resources available for free from my Customer Academy. Now you, your teams, and even your stakeholders can benefit from real-world agile education at no cost.

If you want to master your craft, build apps that organizations trust, and future-proof your career (even while AI changes the game), then this episode is for you. Listen now, and let’s experiment, adapt, and keep building amazing apps together.

Keep experimenting 🧪

-Neil

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Episoder(163)

Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds

Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds

#162. Unlocking hidden Microsoft partner benefits? Now that’s my kind of secret! In this episode, I spill the beans on how Dynamics 365 and Power Platform partners can get their teams Scrum trained an...

12 Jul 202512min

The Inevitable Underestimation of Power Platform Projects

The Inevitable Underestimation of Power Platform Projects

#161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or Dynamics 365 project you have ever worked on has be...

21 Jun 20257min

Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild

Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild

#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss t...

10 Mar 202540min

Here's when to use a waterfall approach with Power Platform

Here's when to use a waterfall approach with Power Platform

#159. Should you use a traditional, waterfall approach to build Power Platform apps? In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoug...

7 Feb 202511min

What is Scrum and why should Power Platform teams care?

What is Scrum and why should Power Platform teams care?

#158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job interviews!In this...

1 Jan 20256min

Are Scrum Masters Overrated?

Are Scrum Masters Overrated?

#157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by Matthew, a beloved scrum master in my team—prompted m...

2 Des 20248min

Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1

Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1

#156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as creating valuable products and understanding organiz...

4 Aug 202432min

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