Talent Quest: Cracking the Code on Hiring and Culture
HVAC Full Blast11 Aug 2025

Talent Quest: Cracking the Code on Hiring and Culture

Mary Carter with Trane and Stephen Ross with Sandler explore the pressing labor challenges in the HVAC industry, focusing on hiring, retention, and compensation strategies. Delve into the evolving marketplace dynamics as Mary and Stephen share their experiences and expertise, tackling issues like talent recruitment and maintaining competitive advantages amidst industry changes.


Discover creative strategies and learn how to say goodbye to "culture vultures" while welcoming "trade warriors" into your business. Whether you're dealing with overstaffed shifts or technician shortages, this episode offers a fresh take on building a winning team in the ever-evolving HVAC world. Don't miss this engaging discussion filled with practical solutions to propel your business forward.


Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!


This podcast is for general informational purposes only. The views and opinions expressed in this webinar are those of the panelists and do not necessarily reflect the official policy or position of Trane Technologies. Trane Technologies makes no warranty or guarantee concerning accuracy or completeness of the content presented in this webinar.

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Episoder(36)

We Ask an AI Expert How HVAC Contractors Should Use AI

We Ask an AI Expert How HVAC Contractors Should Use AI

In this episode of HVAC Full Blast, Mary Carter and Stephen Ross sit down with Chris Smith, CEO of All Contractor, contractor marketing consultant, and author of multiple books on artificial intellige...

28 Sep 45min

Stop Selling Boxes. Start Designing Solutions.

Stop Selling Boxes. Start Designing Solutions.

In this episode of HVAC Full Blast, Mary Carter and Stephen Ross sit down with Eric Weiss, Technical Trainer at Trane Technologies, to explore one of the most important topics in HVAC: system design.W...

14 Sep 50min

Meet the 3-Time National HVAC Champion: Craig Childress

Meet the 3-Time National HVAC Champion: Craig Childress

In this episode of HVAC Full Blast, Mary Carter and Stephen Ross sit down with Craig Childress, three-time Service Titan National HVAC Championship winner and Lead Plumber at Boston University.Craig s...

31 Aug 44min

What Makes a Great Thermostat in 2026?

What Makes a Great Thermostat in 2026?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross are joined by Chris Luciano, Product Portfolio Specialist for Controls at Trane Technologies.Together, they explore how today's thermost...

17 Aug 45min

Customers Want Cheaper HVAC Systems. Now What?

Customers Want Cheaper HVAC Systems. Now What?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross tackle a hot topic across the HVAC industry: how contractors can compete in an increasingly price-sensitive market.With equipment costs ...

3 Aug 47min

A Third of the Market Is Rental—Are You Missing It?

A Third of the Market Is Rental—Are You Missing It?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross sit down with Brandon Kuss, National Business Development Manager for Multifamily at Trane Technologies, to explore one of the most misu...

20 Jul 48min

Back to Basics: Why Fundamentals Still Win in Sales

Back to Basics: Why Fundamentals Still Win in Sales

What makes a great salesperson—and how do you get there?In this episode, Mary Carter and Stephen Ross sit down with Samantha Coats, Sales Excellence Leader, to talk about the power of fundamentals, co...

6 Jul 46min

Hot Dogs, Heat Waves, and HVAC Reality Checks

Hot Dogs, Heat Waves, and HVAC Reality Checks

Summer is when HVAC companies shine—but it’s also when things can start to slip.In this episode, Mary Carter and Stephen Ross talk about what really happens during peak season—from higher stress and m...

22 Jun 44min

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