Laura Meyer (Envision Horizons) on AI’s Shopping Disruption, How to Show Up in ChatGPT Searches and the New Cost of Attention

Laura Meyer has spent nearly a decade helping brands navigate Amazon, TikTok Shop, retail media, and now the next major shift in commerce: AI-driven shopping. Today, Sammi is partnering with Laura’s strategic commerce agency Envision Horizons to help brands get— and keep— attention in the changing world of online shopping. Laura explains why consumers are facing what she calls an “invisible tax on attention,” where prices rise because brands have to spend more on advertising just to stay visible in increasingly crowded digital platforms. She breaks down how rising customer acquisition costs are reshaping pricing, product quality, and platform strategy, and why even legacy brands are being forced to rethink where they spend every marketing dollar. Then the conversation turns to what may be the biggest shift ahead: consumers using AI before they buy. Laura shares new survey data showing that half of consumers switch brands after seeing recommendations from ChatGPT, why legacy brands are suddenly more vulnerable than they realize, and how platforms like Amazon, TikTok, and Shopify could each be affected differently as AI becomes the new shopping gatekeeper. She also explains why TikTok Shop remains a winners-and-losers platform, why she’s bearish on live shopping despite industry hype, and why logistics may still determine who wins the next era of commerce. Follow Sammi Cohen on Instagram Subscribe to the Social Currency newsletter Download the free report Laura references in this episode — "The New Blind Spot: Why AI Is Sending Your Customers to Competitors" — including the full consumer survey results and AI Readiness Checklist Want to know how your brand shows up when consumers ask ChatGPT? Book a free AI Readiness Audit Follow Laura Meyer on LinkedIn and learn more about Envision HorizonsHere’s what Sammi covers with Laura: 00:00 Laura Meyer’s Social Currency 02:31 Laura’s Background and Launching Envision Horizons 09:07 The Changing Online Landscape 11:28 Retail Media Explained 12:36 How AI is Changing Brand Discovery 16:00 What Happens when AI Ads Arrive 23:50 TikTok Shop vs Amazon Economics 29:44 Why Amazon Still Wins Fulfillment 35:00 New AI Consumer Survey Findings 40:23 Why UX May Matter Less in Agentic Commerce 46:37 What Brands Should Ask Agencies 52:00 Laura’s POV on Live Shopping Learn more about your ad choices. Visit megaphone.fm/adchoices