Improving Customer Experience: How to Increase Revenue and Profitability

Improving Customer Experience: How to Increase Revenue and Profitability

Are you spending most of your marketing budget chasing new customers while the ones you have are leaving? Do you suspect that better customer retention could be your biggest revenue lever, but you're not sure where to start? To discover a proven three-part framework to keep customers coming back and turn them into your most effective marketing channel, I interview Shana Lynn Bresnahan.



Guest: Shana Lynn Bresnahan | Show Notes: socialmediaexaminer.com/709



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Episoder(760)

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Why Unpolished Reels Win: An Instagram Growth Strategy for Business

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24 Sep 46min

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Meta Wants to Run More of Your Marketing — But Should They?

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17 Sep 42min

How YouTube's Algorithm Can Find Your Customers for Free

How YouTube's Algorithm Can Find Your Customers for Free

Want to stop paying for distribution and let YouTube's AI find the right audience for your business? I interview Derral Eves to learn how to build a YouTube content strategy that lets the algorithm fi...

10 Sep 49min

Is AI Making It So Anyone Can Run Effective TikTok Ads?

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3 Sep 41min

Creating a Video Series: Why Your Business Needs One

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27 Aug 45min

New Ways to Expand Reach and Engagement on Instagram

New Ways to Expand Reach and Engagement on Instagram

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20 Aug 44min

A Proven Instagram Strategy for Business Growth

A Proven Instagram Strategy for Business Growth

Wondering why your Instagram content isn't converting the way it used to? I interview Ellen Mackenzie to discover a three-part Instagram marketing strategy for 2026.Why Instagram Feels Different in 20...

13 Aug 51min

The New LinkedIn Content Playbook: AI, Collaboration, Creator Marketplace, and Out-of-Network Reach

The New LinkedIn Content Playbook: AI, Collaboration, Creator Marketplace, and Out-of-Network Reach

Curious which new LinkedIn features can help your brand reach entirely new audiences? I interview AJ Wilcox to learn how collaborative posts and the creator marketplace work, how a new analytics metri...

6 Aug 41min

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