Adapting Employee Experience to a New Reality

The corner office, big bonuses, and calling the shots can’t sugarcoat what being a CEO is like. The reality is far more complex—and often more challenging—than it looks from the outside. What do you think is the hardest part about being at the top? In today’s Leadership Spark, I dive into the untold challenges CEOs face that nobody talks about. From the crushing loneliness of having fewer peers as you climb higher, to the overwhelming decision fatigue from making countless high-stakes choices, being a CEO isn’t for the faint of heart. And let’s not forget: every word you say carries immense weight—one casual comment can snowball into unexpected changes across the company. Staying grounded amidst all this is easier said than done. So, why does no one tell you about these challenges before you get the job? And more importantly, how can you prepare yourself to handle them? Tune in to the full episode to find out. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

13 Sep 202414min

It’s one thing to talk about being open and authentic, but how do you actually do it without losing your team’s respect and trust? This is a conversation I had with with Robert Glazer on his Elevate Podcast. In this episode, I explain the difference between just being vulnerable and leading with vulnerability. We explore why so many leaders today are struggling with decision-making and accountability, and how the post-pandemic era has challenged many leaders to redefine their roles. We’ll get into why having too much psychological safety can actually backfire, why flexible work policies need clear boundaries and standards to succeed, and how you can balance being empathetic with holding people accountable in your organization. I also share insights from the 100 CEOs I interviewed for my new book, Leading with Vulnerability, on how to handle that fine line between showing your human side and maintaining confidence and authority. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

9 Sep 20241h

Why do leaders neglect self-compassion? We often talk about leadership in terms of driving results, motivating teams, and making an impact. But one crucial aspect is often overlooked: self-compassion. Leaders are constantly focused on their external impact, yet managing their internal world is equally important. Without self-compassion, leaders risk burnout, poor decision-making, and strained relationships. How can you inspire and lead others when you're constantly battling your own inner critic? In today's Leadership Spark, we'll talk about how to embrace self-compassion to lead more effectively. Self-compassion is not about letting yourself off the hook—it's about recognizing your challenges, learning from them, and treating yourself with the same kindness you’d offer a friend.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

6 Sep 20249min

The leadership landscape is shifting under our feet, and it’s leaving many leaders scrambling to keep up. I recently sat down with Professor Joe Fuller on the Harvard Business School Managing the Future of Work Podcast to dig into some of the biggest issues leaders face today. We covered everything from the ongoing debate over hybrid work to the rapid rise of AI, and how it’s changing the way we hire and lead, and the shifting expectations of employees in 2024. In our chat, we got into why getting people back to the office is so tricky, why AI might not take your job but someone who knows how to use it better could, and why leading with vulnerability is more crucial than ever. Plus, we didn’t shy away from the hard truths, like why some companies are seeing productivity declines with hybrid work while others aren't, and whether employee well-being programs are actually hitting the mark or just missing their intended goals. If you’re looking for some real talk on how to lead in 2024 and beyond, this episode is for you.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

2 Sep 202433min

The old thinking of being a strong leader means never showing weakness is getting way too old. Too many leaders are so busy trying to be “perfect” that they end up stuck in the old version of themselves, while the world zooms past them. Refusing to acknowledge your gaps actually makes you a worse version of yourself over time. You might think you’re already doing great, but if you’re not constantly updating and improving yourself—what Aart de Geus, founder and chair of Synopsys, calls moving from version N to version N+1—you’re actually falling behind. In today's Leadership Spark, I dive into one of the most misunderstood yet essential aspects of leadership—leading with vulnerability. I’ll share insights on why acknowledging your gaps and actively working to close them is the key to unlocking your potential and driving real business performance. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

30 Aug 20244min

What does it take to be a successful leader today? In this episode, Kurt Strovink, Head of Global CEO Services at McKinsey, explores the evolving challenges of leadership. We’ll discover why leadership has become more complex in recent years and how leaders can stay ahead by embracing human-centric leadership and vulnerability. Kurt delves into balancing purpose with business demands, offering strategies like integrating sustainability and innovation and asking the “Four W” questions to create a meaningful workplace. He also discusses the shift from transactional to holistic learning through peer coaching and reflective spaces, the power of role modeling, and the impact of storytelling. Listeners will learn about the importance of empowered networks, managing leadership loneliness, and why energy maintenance is crucial.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

26 Aug 202445min

Is your organization struggling to drive innovation? It may be because your employees are hesitant to take risks. Simply telling them to “take more risks” isn’t enough; they need the right environment and support. They may avoid risk-taking because of fear of failure or lack of recognition, leading to stagnation and missed opportunities. In today’s Leadership Spark, I outline three strategies to encourage risk-taking and drive innovation: creating psychological safety, rewarding desired behaviors, and providing resources and support. You’ll learn how to create a culture that promotes innovation through calculated risk-taking by implementing these strategies. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

23 Aug 20248min

What does it take to build a century-old company that has never laid off a single employee? In this episode, we’ll explore how CEO Melanie Dulbecco grew Torani into a $500 million powerhouse with a people-first leadership approach. Melanie shares the secrets behind the company’s remarkable history and its unwavering commitment to giving employees agency, control, and choice in their work. She mentions why they replaced old-school performance reviews with a system focused on growth and development, known as “Contribution Management,” and how they’ve created a culture of internal mobility, or “Career Mixology,” where employees can explore different roles within the company. We also dig into their unique compensation strategy, featuring above-market pay and employee ownership, which kept their employees engaged and loyal. Plus, Melanie shares her take on Gen Z’s work ethic and how Torani used futurist thinking and scenario planning to foresee a potential 20% market drop during COVID-19, ensuring stability and a commitment to 100% employment.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

19 Aug 202447min