Ep 30 | Mark Stagi

Ep 30 | Mark Stagi

  • In our new episode of the Mastering CS, Candid Leader Insights podcast, Mark Stagi, VP of Customer Success at Avoma, shares how his experiences as a marathon runner and father shape his leadership style, emphasizing the importance of personal goals, maintaining a learning mindset, and balancing work with stress-relief activities. What You’ll Learn: ☑️ How to balance work life and personal life ☑️ The importance of a customer success team ☑️ How to prioritize customer success in a startup ☑️ How can CS help in the acquisition process
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    With Custify, you can:

    ☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress

    Want to do great things with your customer success initiative? Keep in touch with us below:

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    Episoder(74)

    Ep 74 | Kate Panasenko

    Ep 74 | Kate Panasenko

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Kate Panasenko, Customer Success Manager at Raccoon Gang, a company that builds and customizes e-learning pla...

    2 Jul 21min

    Ep 73 | Patrick Ford

    Ep 73 | Patrick Ford

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Patrick Ford, Customer Success Manager at Softr, a no-code platform for building apps and client portals. Pat...

    30 Jun 26min

    Ep 72 | Viola Marku

    Ep 72 | Viola Marku

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Viola Marku, Head of Customer Success at WunderGraph, an open source platform that helps engineering teams ma...

    26 Jun 21min

    Ep 71 | Veronica Bianchini

    Ep 71 | Veronica Bianchini

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Veronica Bianchini, Senior Strategy Customer Success Manager at Discuss, a qualitative research platform for ...

    24 Jun 20min

    Ep 70 | Katrin Loodus

    Ep 70 | Katrin Loodus

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Katrin Loodus, Customer Success Manager in the cybersecurity space. After more than a decade with the same or...

    18 Jun 18min

    Ep 69 | Nir Kalish

    Ep 69 | Nir Kalish

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Nir Kalish, VP of Customer Success at BlinkOps, an AI platform that helps security teams automate their opera...

    16 Jun 26min

    Ep 68 | Alexandra Ardelean

    Ep 68 | Alexandra Ardelean

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Alexandra Ardelean, Senior Customer Success Manager at BigTime, a professional service automation platform fo...

    11 Jun 23min

    Ep 67 | Silviana Prodan

    Ep 67 | Silviana Prodan

    In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Silvana Prodan, Team Lead Customer Success at Bloomflow, a platform that helps large organizations deploy and...

    9 Jun 19min

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