Building data and AI capability inside the UK's data regulator

Building data and AI capability inside the UK's data regulator

What does it take to build a modern data and AI capability inside the organisation responsible for protecting information rights across the UK? In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, speaks with Rob Holtom, Executive Director for Digital, Data, Technology and Customer Experience at the ICO, the UK's independent regulator for information rights. Together, they explore what it means to lead data and AI adoption from inside a regulator: balancing innovation with public trust, building capability without losing sight of value, and creating space for experimentation while staying grounded in responsibility. Rob shares how the ICO has approached capability building by starting with people, developing strategic as well as operational skills, and using data and AI to improve scale, efficiency and decision-making. The conversation also looks at why generative AI matters for regulators, where it can unlock value, and why data teams need to stay closely involved rather than treating it as someone else's problem. This is a practical conversation about leadership, policy, experimentation and the reality of using data well in complex organisations.

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Episoder(100)

Can AI improve social mobility or deepen inequality?

Can AI improve social mobility or deepen inequality?

Artificial Intelligence is often positioned as the great democratiser of knowledge. But could it also widen existing inequalities?   In this episode of Hub & Spoken, Jason Foster is joined by Dipi McK...

11 Jun 35min

The human side of AI: building customer-centricity at scale

The human side of AI: building customer-centricity at scale

In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Tom Spencer, Director of Customer Data Sciences at Aviva, about what it takes to build a genuinely customer-centri...

28 Mai 37min

AI, algorithms and the future of the internet business model

AI, algorithms and the future of the internet business model

In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Alessandra Di Lorenzo, advisor to CMOs, author of Adjust and TEDx speaker, about how AI is reshaping the internet ...

14 Mai 38min

A data and AI time capsule: what's changed, what hasn't and what comes next

A data and AI time capsule: what's changed, what hasn't and what comes next

In this special 10th anniversary episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, creates a time capsule for the data and AI industry: looking back at the last decade, reflecting on w...

30 Apr 53min

Data, cyber and the business of defence: lessons in leadership and capability

Data, cyber and the business of defence: lessons in leadership and capability

In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, speaks with Lieutenant General Sir Tom Copinger-Symes KCB CBE, Former Deputy Commander Cyber & Specialist Operations Command...

2 Apr 49min

Why now is a great time to be a woman in data and AI

Why now is a great time to be a woman in data and AI

In this International Women's Day special of Hub & Spoken, Jason Foster, Founder and CEO of Cynozure, is joined by Kavita Sandhu, Client Services Manager, and Jane Usoskina, Senior Solution Architect,...

19 Mar 41min

How to prioritise data when everything is important

How to prioritise data when everything is important

As organisations grow, data teams face a familiar challenge - staying focused on what matters while supporting an increasingly complex operation.   In this episode of Hub & Spoken, Jason Foster, CEO &...

5 Mar 37min

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