How Capital One Delivers Multi-Agent Systems with Rashmi Shetty - #765

How Capital One Delivers Multi-Agent Systems with Rashmi Shetty - #765

In this episode, Rashmi Shetty, senior director of enterprise generative AI platform at Capital One, joins us to explore how the company is designing, deploying, and scaling multi-agent systems in a highly regulated environment. Rashmi walks us through Chat Concierge, a multi-agent chat experience for auto dealerships that handles intent disambiguation, tool invocation, and human handoffs to deliver safer, more personalized customer journeys. We discuss Capital One’s platform-centric approach to AI agents and how it separates design from runtime governance, embedding policies, guardrails, and cyber controls across agent threat boundaries. Rashmi shares how the team approaches the developer experience for agent builders, observability, and evals for stochastic, multi-agent workflows; and strategies for model specialization, including fine-tuning and distillation. We also cover standards and abstraction, closed-loop learning from production telemetry, and key lessons for enterprises building agentic systems. The complete show notes for this episode can be found at https://twimlai.com/go/765.

Episoder(784)

How to Engineer AI Inference Systems with Philip Kiely - #766

How to Engineer AI Inference Systems with Philip Kiely - #766

In this episode, Philip Kiely, head of AI education at Baseten, joins us to unpack the fast-evolving discipline of inference engineering. We explore why inference has become the stickiest and most cri...

30 Apr 54min

The Race to Production-Grade Diffusion LLMs with Stefano Ermon - #764

The Race to Production-Grade Diffusion LLMs with Stefano Ermon - #764

Today, we're joined by Stefano Ermon, associate professor at Stanford University and CEO of Inception Labs to discuss diffusion language models. We dig into how diffusion approaches—traditionally used...

26 Mar 1h 3min

Agent Swarms and Knowledge Graphs for Autonomous Software Development with Siddhant Pardeshi - #763

Agent Swarms and Knowledge Graphs for Autonomous Software Development with Siddhant Pardeshi - #763

In this episode, Sid Pardeshi, co-founder and CTO of Blitzy, joins us to discuss building autonomous development systems able to deliver production-ready software at enterprise scale. Sid contrasts AI...

10 Mar 1h 16min

AI Trends 2026: OpenClaw Agents, Reasoning LLMs, and More with Sebastian Raschka - #762

AI Trends 2026: OpenClaw Agents, Reasoning LLMs, and More with Sebastian Raschka - #762

In this episode, Sebastian Raschka, independent LLM researcher and author, joins us to break down how the LLM landscape has changed over the past year and what is likely to matter most in 2026. We dis...

26 Feb 1h 18min

The Evolution of Reasoning in Small Language Models with Yejin Choi - #761

The Evolution of Reasoning in Small Language Models with Yejin Choi - #761

Today, we're joined by Yejin Choi, professor and senior fellow at Stanford University in the Computer Science Department and the Institute for Human-Centered AI (HAI). In this conversation, we explore...

29 Jan 1h 6min

Intelligent Robots in 2026: Are We There Yet? with Nikita Rudin - #760

Intelligent Robots in 2026: Are We There Yet? with Nikita Rudin - #760

Today, we're joined by Nikita Rudin, co-founder and CEO of Flexion Robotics to discuss the gap between current robotic capabilities and what’s required to deploy fully autonomous robots in the real wo...

8 Jan 1h 6min

Rethinking Pre-Training for Agentic AI with Aakanksha Chowdhery - #759

Rethinking Pre-Training for Agentic AI with Aakanksha Chowdhery - #759

Today, we're joined by Aakanksha Chowdhery, member of technical staff at Reflection, to explore the fundamental shifts required to build true agentic AI. While the industry has largely focused on post...

17 Des 202552min

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