Part 1: NFIP Flood Claims Explained - What Every New Adjuster Needs to Know, with Craig Fowler

Part 1: NFIP Flood Claims Explained - What Every New Adjuster Needs to Know, with Craig Fowler

In this episode of the New Adjuster Podcast, we break down NFIP fundamentals and what new adjusters need to know to succeed in flood claims, with guest Craig Fowler, Executive Vice President of Flood at CNC.

Learn what the National Flood Insurance Program (NFIP) is, how it differs from private flood insurance, and why NFIP claims are more rule-driven than standard property claims. We cover FEMA’s role, strict compliance requirements, and key guidelines every adjuster must follow.

You’ll also understand the importance of the Proof of Loss, proper documentation, and what happens when mistakes are made on an NFIP file. Plus, we highlight recent NFIP updates, changes to timelines and compliance standards, and how they impact inspections and estimating.

We dive into NFIP training and certification requirements, share field tips for inspections, and break down common mistakes new adjusters make—along with how to get deployed on flood claims.

Subscribe for more adjuster training, tips, and industry insights, and check out past episodes to level up your career.

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Episoder(26)

Part 2: NFIP Flood Claims Explained — What Every New Adjuster Needs to Know, with Craig Fowler

Part 2: NFIP Flood Claims Explained — What Every New Adjuster Needs to Know, with Craig Fowler

The continued conversation about how to get into adjusting for flood claims and how NFIP claims work, with guest Craig Fowler.

18 Mai 46min

Are You Prepared for the Next Big Storm? What You Need to Do Right Now

Are You Prepared for the Next Big Storm? What You Need to Do Right Now

In the first episode of the 4th season of The New Adjuster Podcast, Murphy and Kelsey break down how to prepare for storm season the right way, and the biggest mistakes new (and even experienced) adju...

6 Apr 48min

Bonus Episode: Off-Season Mailbag with Murphy

Bonus Episode: Off-Season Mailbag with Murphy

You asked, we answered. In this special off-season Q&A, Murphy tackles your most-asked questions about claims adjusting. Fast, practical, and straight from the trenches—perfect for new adjusters plann...

3 Nov 202529min

S3|E8 Adjuster Coach Reveals How to Succeed in the Industry

S3|E8 Adjuster Coach Reveals How to Succeed in the Industry

In this final episode of Season 3, The New Adjuster Podcast welcomes Pablo Gonzalez, an Adjuster Career Coach and mentor who has helped over 12,000 adjusters get licensed and find real traction in the...

4 Aug 202547min

S3|E7 Why Most New Adjusters Fail – The Training You Actually Need

S3|E7 Why Most New Adjusters Fail – The Training You Actually Need

Host Murphy sits down with veteran training manager Craig Fowler from CNC to unpack the critical role that focused, practical training plays in an adjuster’s success. Craig shares why some rookies tan...

14 Jul 202555min

S3|E6 Tales from the Field: Tips from Real Field Adjusters

S3|E6 Tales from the Field: Tips from Real Field Adjusters

Join Murphy and Kelsey for Season 3, Episode 6 of The New Adjuster Podcast—“Tales from the Field”—where we go boots-on-the-ground with CNC’s top field adjusters, Aaron Reed and Rusty Garrett. Discover...

23 Jun 202554min

S3|E5 Tales from the Desk: Tips from Real Desk Adjusters

S3|E5 Tales from the Desk: Tips from Real Desk Adjusters

Hosts Murphy and Kelsey go behind the scenes at CNC’s desk department to bring you firsthand insights from four experienced desk adjusters. Join Tammy Reed, Mary Berry, Cassandra Daniels, and Kelly He...

9 Jun 202536min

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