Joanna Gosling, Mediator and Former BBC News Anchor - The Power of Listening

In this episode of Mediation Matters, Adam is joined by Joanna Gosling, Senior Associate Mediator at law firm Irwin Mitchell, former BBC journalist turned mediator for a thoughtful conversation on communication, conflict, and the power of truly listening. Joanna shares her journey from decades in broadcast journalism to the world of mediation, and how years of interviewing, questioning, and holding space for difficult stories naturally evolved into a desire to help people move forward and not just be heard. Together, they explore the deep connection between journalism and mediation: objectivity, curiosity, and the ability to understand multiple perspectives. They also discuss the limitations of surface-level conversations, the importance of uncovering what’s really driving conflict, and why so many disagreements aren’t about what they first appear to be. This episode dives into practical insights on asking better questions, avoiding assumptions, and creating the conditions for meaningful dialogue. Joanna also shares why listening when done properly is one of the most powerful tools we have, not just in mediation, but in leadership, relationships, and everyday life. A compelling conversation on how we can all learn to communicate better, navigate conflict more effectively, and ultimately, find better outcomes.

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Episoder(16)

Victoria Harris, CEO of the Civil Mediation Council - Making Mediation Mainstream

In this episode of Mediation Matters, Adam is joined by Victoria Harris, CEO of the Civil Mediation Council, mediator, and former employment lawyer. Victoria shares the journey that led her from legal...

11 Mar 34min

Kelly Stricklin-Coutinho, Chair of the Civil Mediation Council (CMC) - The Future of Mediation

In this conversation, Adam Gersch and Kelly Stricklin-Coutinho discuss the evolution of mediation as a profession, the transition from lawyering to mediating, and the importance of training for lawyer...

13 Mar 202543min

Laurence Cobb - Navigating the Path to Mediation

In this episode, Adam Gersch is joined by Global Mediation panel mediator Laurence Cobb, who discusses his journey from a legal background to becoming a mediator. They discuss the essential skills req...

17 Nov 202429min

Jeremy Connell - The Evolution of a Mediator

In this episode of Mediation Matters, Adam Gersch is joined by Jeremy Connell, mediator, psychotherapist, and lawyer. They explore Jeremy's diverse journey into mediation, the importance of empathy an...

10 Okt 202440min

Emeritus Professor Irvine Gersch: Psychologist, Author and Mediator (and Adam's father)

In this conversation, Adam interviews his father, Professor Irvine Gersch, about his journey into mediation and the field's evolution. They discuss how Professor Gersch started as an educational and c...

30 Jun 202434min

Pierre Hazan: Negotiating with the Devil, Inside the World of Armed-Conflict Mediation

In this conversation, Adam interviews Pierre Hazan, a mediator with a diverse career spanning journalism, mediation in armed conflict, and academia. Pierre is also an author, recently publishing his l...

16 Jun 202442min

Meriel Schindler: Head of Employment Law, Withers LLP & Author of 'The Lost Café Schindler'

In this conversation, Meriel Shindler, Head of Employment at Withers LLP, discusses her background as an employment lawyer and mediator and her experience writing a book about her family history. She ...

17 Mar 202434min