Investment Expert and Accidental Trustee
In this episode, we explore a period of major change in workplace pension investing — from evolving default funds and increasing private market exposure, to Value for Money reforms and new retirement ...
29 Apr 39min
Trustee superpower - Operations Management Activated
What’s it like to step into a Master Trust Trustee role? Joanne Fairburn has the answers. She joins Robert Cochran and Sharon Bellingham to share fresh insights from her extensive pensions career and...
16 Apr 48min
Pension Dashboard – the new phase
In this 20‑minute live episode, Robert Cochran speaks with Chris Curry, Principal of the Pension Dashboard programme and Adam Gifford, who is leading on customer research. In front of an audience of e...
16 Mar 20min
CEO Time - Tigers to Agents
Scottish Widows CEO Chira Barua joins the podcast like a whirlwind to share how he is driving forward the business - we dive into: Personal highlights of 2025 - including app numbers, trust pilot scor...
3 Feb 37min
AI & Humans: Elevating Customer Service to New Heights
Discover how 2,500 customer‑facing colleagues, powered by cutting‑edge AI, are delivering exceptional support at the moments that matter most. With soaring Trustpilot scores and personalised, multilin...
26 Jan 34min
AI x Workplace Pensions - what can schemes do to improve what members see?
AI is changing how people engage with pensions - whether they’re seeking advice, researching pensions schemes, or making workplace decisions. In our latest podcast Robert Cochran is joined by award wi...
15 Jan 44min
The Chair Story
In this Trustee Special we hear directly from long time Trustee and Chair of the Scottish Widows Master Trust Jonathan Reynolds. Along with Sharon Bellingham we talk about the excitement of changes to...
19 Des 202559min
