Brand Voice, Not a Bot Voice

Brand Voice, Not a Bot Voice

AI has well and truly landed in marketing teams, and yes, it can be brilliant. It can speed things up, sharpen ideas and help us get more from the content we already have. But it has also unleashed a wave of bland, samey, beige content that sounds suspiciously like… everyone else.
In this episode of CMO Therapy, Lucy is joined by Wade Coleman, Head of Brand and Content Strategy at Fiserv, to talk about the AI content identity crisis facing marketing leaders right now. They get into why so much AI-generated content feels soulless, where AI is genuinely useful, where it needs a firm “absolutely not” and why strong brand voice, audience understanding and human judgement matter more than ever.
As Wade puts it: “ChatGPT is a shortcut to sounding like everyone else.”
If you’re a CMO or marketing leader trying to use AI without quietly murdering your brand voice, this one’s for you.Music clip by Filo Starquez, Divergence

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Episoder(42)

Relationship first, revenue second

Relationship first, revenue second

Ever get that little pang of rage opening LinkedIn to yet another "Hi Lucy, hope you're well!" message from someone who clearly hasn't looked at your profile? Yeah, us too. In this episode, Lucy is jo...

15 Sep 38min

Your Martech Stack Is Not the Strategy

Your Martech Stack Is Not the Strategy

Every marketing leader has inherited some flavour of martech chaos. A few platforms bought with the best intentions, a tool or two nobody quite remembers signing up for and now AI getting thrown at th...

4 Aug 33min

Burn the playbook

Burn the playbook

Some CMOs walk into a new role with a playbook already in hand. Frameworks that worked before, campaigns that grew the last company from five to fifty million. Handy. Except when it isn't.In this epis...

21 Jul 36min

The CMO advantage AI can't fake

The CMO advantage AI can't fake

AI can spit out a flawless marketing strategy in three seconds flat. What it can't do is tell you when to trust your gut in the room. That's exactly what this episode of CMO Therapy gets into.Lucy is ...

7 Jul 34min

Boiling the ocean won't fill your funnel

Boiling the ocean won't fill your funnel

Ever feel like marketing success is just about doing more - more channels, more activity, more noise? In this episode of CMO Therapy, Lucy is joined by the brilliant Lauren Berkemeyer, CMO at YuLife, ...

16 Jun 37min

Beyond the CV, Identifying Real Marketing Talent in an AI Driven World

Beyond the CV, Identifying Real Marketing Talent in an AI Driven World

Hiring marketing talent has always been hard, but right now it feels like a whole new level of chaos.In this episode of CMO Therapy, Lucy is joined by Conor Coughlan, CMO at Armis, to unpack the sligh...

2 Jun 39min

The messy reality of the modern CMO

The messy reality of the modern CMO

In this episode of CMO Therapy, Lucy meets with the brilliant Sinead Willis for a very honest conversation about the messy reality of the modern CMO. Because sometimes the role you’re sold in the inte...

21 Apr 39min

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