Reclaiming Your Energy When Design Feels Like a Losing Battle / Sara / Ep. #253

Do you show up as an "A-student" constantly seeking the next gold star, only to feel personally attacked when your work is misunderstood? 🌟 In this episode, we tackle the "identity trap" in design and how to stay passionate without letting corporate exploitation drain your soul

In this episode, you'll learn:

Why wrapping your personal value in professional output leads to burnout and frustration.
How the constant need for "exceeds expectations" reviews can actually undermine your professional agency.
Strategies to care deeply about your impact without letting it define your humanity.
How to feel in control even when your leadership doesn't yet grasp the full value of what you bring to the table

Our guest: Sara Wachter-Boettcher

Sara is a vocal leader in the design community and the founder of Active Voice, where she has coached dozens of professionals through these exact challenges. She joins Marc to explore how to lean into conversations about value without feeling like you’re constantly pleading for your seat at the table.

As you'll hear, Sara brings some "tough love" that helps you come out the other side more confident. It’s about learning to keep your side of the street clean, even when the organization around you feels messy.

Enjoy and keep making a positive impact!

Be well,

~ Marc

--- [ 1. GUIDE ] ---

00:00 Welcome to Episode 253

03:30 The collective headspace of design today

05:30 The impact of AI-related layoffs on design morale.

08:15 Era of cheap money

10:00 20-teens tech boom and its consequences

15:00 The ROI trap and identity

18:15 How shifting performance standards destabilize personal identity

22:00 Breaking the spell of work identity

24:45 Discomfort of realizing a job doesn't align with personal values

33:00 Navigating organizational change

38:45 Power mapping exercises

44:45 Empathy for colleagues

51:45 Concept of "humanizing" organizations to reduce isolation

55:15 Radical act of clocking out

57:00 Leadership without the ego

59:15 Strategic patience in a crisis

1:01:15 The value of the human behind the designer

01:14:15 Question to ponder

--- [ 2. LINKS ] ---

https://www.linkedin.com/in/saraboettcher

--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals.

⁠https://servicedesignshow.com/circle

[4. FIND THE SHOW ON]

Youtube ~ https://go.servicedesignshow.com/253-youtube
Spotify ~ https://go.servicedesignshow.com/253-spotify
Apple ~ https://go.servicedesignshow.com/253-apple
Snipd ~ https://go.servicedesignshow.com/253-snipd

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