The Operations Room: A Podcast for COO’s14 Sep 2023

8. How does a co-founder COO survive and thrive?

In this episode we discuss the topic of: How does a co-founder COO survive and thrive? Our special guest is Tom Mundy, is the COO of Goodlord which has scaled to over 350 employees, raising more than £50m in capital and turning over tens of millions of pounds.

How did you end up being COO? Why was that the right title?
What were the inflection points for your growth?
How did you manage to survive for the last 8 years given the ups and downs?
What is your view on mentorship?
What is a good investor and what does it matter?
What is the role of the COO when it comes to unit economics?
How have you dealt with burnout?
Given you were learning on the job, how did you think about ownership of functions?
What happened in that first conversation when the new CEO entered the business?

Biography: Tom started his first business when he was 14 selling fudge at a market stall. He carried on starting businesses throughout university and finally found his calling in tech at the age of 24 where he co-founded Goodlord. During his time at Goodlord as COO he helped the business scale to over 350 employees, raising more than £50m in capital and turning over tens of millions of pounds.

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