The Operations Room: A Podcast for COO’s2 Nov 2023

15. Revolutionising Workplace Honesty: The Radical Candor Experiment

In this episode we discuss: "Revolutionising Workplace Honesty: The Radical Candor Experiment". Our special guest is Ben Gateley, CEO at CharlieHR. Ben is an outspoken champion of positive workplace culture and is a passionate advocate for all things “people”.

Bethany and I discuss the following:

Praising publicly and criticising privately
Giving criticism within 24 hours
Killing the “shit” sandwich
What to do with moaning
The synergy between asking for feedback and giving feedback
Coaching vs. Evaluation feedback

We discuss the following with Ben:

What made you decide to implement Radical Candor?
How did you implement Radical Candor? What were the learnings?
How do you now build and operationalise a strong culture of feedback?
What is the cultural difference between the UK and US styles? Why does it matter?
To what degree do values matter in developing a strong culture of feedback?

References:

Ben’s podcast with Kim Scott: The Culture Ops Podcast: How do you build a culture where people “care personally” ?

Legal law firm for scaleups that Brandon used: Harper James

Biography:

Ben is the CEO and co-founder of CharlieHR: an HR software used by thousands of small businesses worldwide. He has started and grown a number of successful companies since his teenage years — including BORN SOCIAL, one of the most successful social media agencies for challenger brands in the world.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy

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