Clarity Under Pressure — Steve Stagner

Clarity Under Pressure — Steve Stagner

In this episode of The Long Game, Josh Sparks sits down with Steve Stagner, Executive Chairman at Infinity Home Services and former CEO of Mattress Firm, for a wide-ranging conversation on leadership, growth, and what it takes to build something that lasts.

Steve reflects on decades of experience leading companies through multiple growth cycles, economic downturns, and moments of real uncertainty. He shares how leadership must evolve as organizations scale, why clarity becomes more important than optimism in hard seasons, and how culture is built and protected over time.

Josh and Steve discuss the shift from founder-led organizations to leader-led systems, the importance of trust and accountability, and why great leaders focus on stewardship rather than short-term wins. They also talk about transparency in difficult moments, learning through mistakes, and creating environments where people can grow and take ownership.

This conversation is grounded in practical experience and long-term thinking. It’s about staying steady under pressure, simplifying what matters most, and making decisions today that will still hold up years from now.

The Long Game is hosted by Josh Sparks, Founder and Chairman of Infinity Home Services. Each episode features real conversations with leaders focused on building strong teams, durable cultures, and businesses designed to endure.

Subscribe for more episodes and conversations like this one.

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Episoder(16)

Why Most Leaders Chase the Wrong Scoreboard

Why Most Leaders Chase the Wrong Scoreboard

What if the scoreboard you’ve been chasing your entire life is the wrong one?In this solo episode of The Long Game, Josh Sparks shares the story behind The Stoic CEO, a keynote that challenged how lea...

2 Jun 30min

What the Top 1% of Sales Reps Do Differently (Backed by Millions of Real Conversations)

What the Top 1% of Sales Reps Do Differently (Backed by Millions of Real Conversations)

In this episode of The Long Game, Josh sits down with Sebastian Jimenez, founder and CEO of Rilla, to break down what actually separates elite sales reps from everyone else.This isn’t opinion. It’s ba...

5 Mai 56min

What It Really Takes to Run a $500M+ Home Services Company

What It Really Takes to Run a $500M+ Home Services Company

Most people think scaling a company is about growth.More revenue. More people. More markets.But the reality is, what gets you to $5M… or even $20M… is not what gets you to $500M.In this episode of The...

21 Apr 46min

Why Bad Roofers Keep Winning (And How to Beat Them)

Why Bad Roofers Keep Winning (And How to Beat Them)

Most roofing companies don’t fail because they can’t install a roof.They fail because they don’t understand the game they’re playing.In this episode of The Long Game, Josh Sparks, Founder and Chairman...

24 Mar 40min

Honor the Legacy, Build the Future — Kenny Romanini Jr

Honor the Legacy, Build the Future — Kenny Romanini Jr

In this episode of The Long Game, Josh sits down with Kenny Romanini Jr., President of Park Hill Roofing, for a conversation about legacy, leadership, and growing the right way.Kenny shares the story ...

10 Mar 30min

Trust Earned Over Time — Mike Saglin

Trust Earned Over Time — Mike Saglin

What does it take to earn trust over decades, not just quarters?In this episode of The Long Game, Josh sits down with Mike Saglin to revisit the early, scrappy days of Infinity Exteriors and the trans...

24 Feb 41min

Conviction Over Comfort — Adam Bensman

Conviction Over Comfort — Adam Bensman

Adam Bensman has spent more than a decade inside the roofing industry, long enough to see both what works and what quietly breaks trust with homeowners.In this episode of The Long Game, Josh sits down...

10 Feb 46min

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