Costco's CEO Says AI Won't Touch Workers, Corporate America Is Drowning in AI Bills, & OpenAI Just Mapped Its Own Risks

Costco's CEO Says AI Won't Touch Workers, Corporate America Is Drowning in AI Bills, & OpenAI Just Mapped Its Own Risks

May 29, 2026: Costco's CEO Ron Vachris said it plainly this week: "I don't see AI making choices for Costco" — and with $440 billion in market cap and 17% stock gains this year, the companies doubling down on human judgment are quietly outperforming the ones cutting workers for AI. On today's episode, Jacob Morgan breaks down three stories that together reveal the gap between what companies say about AI and what they're actually doing: why Costco, IBM, and Delta are winning by betting on humans; why corporate America is getting the bill for "tokenmaxxing" — the practice of deploying AI everywhere without measuring whether it works — and what disciplined AI investment actually looks like; and what OpenAI's newly published Frontier Governance Framework, which formally maps its own risk categories including "loss of control," means for every business leader who needs an enterprise AI governance strategy before the regulations have teeth.

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Episoder(1262)

How to Redesign Work With AI, Jensen Huang vs Bill Gates on Robot Taxes, & the Jobs AI Won't Replace

How to Redesign Work With AI, Jensen Huang vs Bill Gates on Robot Taxes, & the Jobs AI Won't Replace

August 28, 2026: I break down what redesigning work with AI actually means and share a practical framework for removing human glue, handoffs, waits, and routine work while creating new value. Then I g...

28 Aug 39min

Meta's AI Workforce Plan Implodes, Anthropic's $30 Trillion Bet & Gallup Reveals What Gen Z Is Missing

Meta's AI Workforce Plan Implodes, Anthropic's $30 Trillion Bet & Gallup Reveals What Gen Z Is Missing

August 26, 2026: I look at Reuters' report on Meta's Project OT, the internal plan to turn Meta into an AI-native company with smaller, talent-dense teams overseeing software that does more of the dai...

26 Aug 42min

Three-Year College Degrees, Junior Tech Jobs Get Harder, and Why Performance Reviews Won't Die

Three-Year College Degrees, Junior Tech Jobs Get Harder, and Why Performance Reviews Won't Die

August 24, 2026: I look at the rise of three-year bachelor's degrees and why the 120-credit college model was never really designed to measure learning. Then I get into new data showing softwAugust 24...

24 Aug 38min

CEOs Face Higher Borrowing Costs, NYC Beats San Francisco in Tech Talent, & Resumes Hack AI Screeners

CEOs Face Higher Borrowing Costs, NYC Beats San Francisco in Tech Talent, & Resumes Hack AI Screeners

August 21, 2026: I look at why the bond market is sending CEOs a blunt message: the era of cheap money is over, and higher borrowing costs may push companies toward leaner headcount and more automatio...

21 Aug 39min

Most Workers Reject Promotions, Anthropic Out-Earns OpenAI, & Boomerang Hiring Hits a New High

Most Workers Reject Promotions, Anthropic Out-Earns OpenAI, & Boomerang Hiring Hits a New High

August 19, 2026: I look at new research showing that most workers would reject a promotion if it meant sacrificing their work-life boundaries, and why the traditional management promotion may no longe...

19 Aug 26min

Gallup's AI Culture Warning, Siemens CEO's No-Meeting Rule, and Dario Amodei's AI Trust Problem

Gallup's AI Culture Warning, Siemens CEO's No-Meeting Rule, and Dario Amodei's AI Trust Problem

August 17, 2026: I look at Gallup's new research showing that AI adoption can improve or damage workplace culture depending heavily on one person: the direct manager. Then I get into Siemens CEO Rolan...

17 Aug 31min

How CHROs Can Own AI Transformation, Reskilling, and the Future of Work

How CHROs Can Own AI Transformation, Reskilling, and the Future of Work

I talk with Lindsay Crawley-Herbert, Chief People and Transformation Officer at SCAN, about why AI transformation is really a people and workforce challenge. We get into why SCAN moved AI, data, and a...

17 Aug 45min

OpenAI's AI ROI Problem, Wall Street's Jobless Boom, & Elon Musk Calls Workers Grok's Parents

OpenAI's AI ROI Problem, Wall Street's Jobless Boom, & Elon Musk Calls Workers Grok's Parents

August 14, 2026: I look at OpenAI's own study on how companies use ChatGPT at work and why usage volume is not the same thing as ROI. Then I get into the Wall Street Journal's "jobless boom" argument ...

14 Aug 31min

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