611: What Colin Harmon Knows About Growing Coffee Shops!
As hard as starting a coffee shop can be, growing that shop is where the real work begins. The industry is riff with examples of cafes and roasteries that have suffered and even failed as a resulting ...
23 Jun 1h 3min
SHIFT BREAK! Are You Ready To Scale?
As time goes on, opportunities to grow your business will present themselves and you need to make a decision on whether you will say yes, no, or not yet. In order to make a good decision there are a ...
18 Jun 13min
610: What People Love and Hate in a Coffee Shop |Research Results from Chicago Coffee Fest
What do customers love and hate about coffee shops? It feels like a question that is too easy to answer and as a result I believe we do not spend nearly enough time researching it. This past weekend I...
16 Jun 35min
SHIFT BREAK! Why You Need To Cross-Train Staff
In too many cafes we find staff trained only in the areas they work in with minimal to no knowledge or understanding in other parts of the business. This derails a cafes growth and effectiveness. Staf...
11 Jun 7min
SHIFT BREAK! Why It's Hard To Find Good Help These Days
We have heard this phrase before and, if we are honest, we have said it a couple times too. The statement is problematic since it assumes that the world around us is the reason we can't seem to find t...
4 Jun 9min
608: The Best Behaviors for Building Resilient Cafe and Roastery w/ Tracy Allen of Brewed Behavior Consulting
Our businesses are the results of the small and large decisions we make over the years. It is our behavior in the business that ultimately determines the success and Impact we can realize. Some have s...
2 Jun 1h 3min
Founder Friday! w/ Amos Gillespie of Wheelhouse Coffee, Kentville, Nova Scotia, CA
The best coffee businesses are built on solid values, local community, and small consistent steps taken toward deeper connection through hospitality and excellence in the product. The story of Wheelho...
29 Mai 47min
