How your Information Technology (IT) and cyber security service provider should be managing your account - Techcess technology podcast

How your IT and cyber security service provider should be managing your account Is your cyber security arrangement future-proofed enough to protect your business? Trust: very important in cyber security! And not just the trust in the technology itself...

You always hope that when you hire someone to manage your cyber security and wider technology requirements for you, you can trust them.

You can relax knowing they'll carry out what's required with your best interests at front of mind.

But what if you're not in regular contact with them?

Can you be certain that your chosen provider is doing everything they can, to keep your business protected and running smoothly?

(If your business doesn't have good I.T. support, it can feel as sick as the dog in this vet's office!)

Ever-evolving risks

The cyber security and Information Technology (I.T.) industry is constantly developing, with new threats and risks emerging all the time.

It's important that you're always updated on those changes so your cyber security provider can ensure they have a complete understanding of what arrangements are in place to protect your business from cyber attacks or other vulnerabilities.

With some providers feeling it's sufficient just to renew their contract every year as long as you've been given an update around key issues such as software updates for example, this could mean crucial safety measures being missed out which leaves you vulnerable!

In addition, if there were any additions or amendments required following these conversations, how would anyone know?

This is why m3 Networks address this issue with their own clients in a very intentional way, which Mark Riddell will explain in the episode.

Bear this in mind.

With no documentation kept about any specific requirements agreed upon between both parties means potential cyber vulnerabilities can go undetected.

It's vital that cyber security providers regularly review arrangements to ensure they're still effective at protecting businesses from the latest cyber risks facing businesses today.

Also, there could be changes in legislation which could also have an impact on how you run your business.

(When was the last time your I.T. and cyber security provider got on a call with you? Was it contract renewal time?!)

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Meanwhile, some housekeeping...

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy...