How Do It Best Doubled in Size Overnight and What's Next | Global DIY Summit 2026

In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton catches up with Dan Starr, President & CEO of Do It Best Group, to discuss the company's transformation following its acquisition of True Value. Dan shares what it takes to integrate two major wholesale distribution organizations, how Do It Best is eliminating duplicate costs while preserving culture, and why speed and urgency are critical to realizing the value of an acquisition. The conversation also explores the future of the True Value brand, including how Do It Best plans to introduce it to a new generation of homeowners through modern marketing, ecommerce, and omnichannel experiences. Plus, Dan explains why member success remains at the center of every decision and how Do It Best is leveraging scale to help independent retailers compete in a rapidly changing retail environment. Key Topics Covered: • The Do It Best acquisition of True Value • Lessons learned from large-scale integration • Eliminating duplicate costs and improving efficiency • Why culture was easier to align than expected • Reintroducing the True Value brand to Millennials and Gen Z • The importance of independent retailers in home improvement • Building ecommerce capabilities for 9,000 locations • What omnichannel means for independent hardware stores • How Do It Best supports retailers with digital tools and customer service • Dan Starr's perspective on leadership during transformation Thank you to Vusion for supporting Omni Talk Retail's live coverage from the Global DIY Summit 2026 in Amsterdam. #GlobalDIYSummit #DIYSummit2026 #OmniTalkRetail #DoItBest #TrueValue #RetailLeadership #Omnichannel #Ecommerce #RetailInnovation #HomeImprovement #Vusion