Erin Shipley, CEN, MSN, RN, Vice President of Consumer Experience at Cooper University Health Care

Erin Shipley, CEN, MSN, RN, Vice President of Consumer Experience at Cooper University Health Care

In this episode, Erin Shipley, CEN, MSN, RN, Vice President of Consumer Experience at Cooper University Health Care, joins the podcast to discuss the Cooper Experience Excellence Program and its impact on patient and team engagement. She shares how expanding access to technology and training is empowering team members, improving efficiency, and creating new opportunities for organizational growth.

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Episoder(1000)

Building a Stronger Patient Experience Through Employee Engagement with Jill Mabry

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Using AI to Turn Healthcare Data Into Actionable Insights with Dr. Cheng-Kai Kao

Using AI to Turn Healthcare Data Into Actionable Insights with Dr. Cheng-Kai Kao

This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Cheng-Kai Kao, MD, FACP, SFHM, Chief Medical Information Officer, UChicago Medicine, who dis...

9 Okt 10min

Leadership, Resilience and the Power of Whole Person Care with Dr. Anthony Hilliard

Leadership, Resilience and the Power of Whole Person Care with Dr. Anthony Hilliard

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9 Okt 23min

Health System Margins, Growth, and M&A with Alan Condon

Health System Margins, Growth, and M&A with Alan Condon

In this episode, Alan Condon, Editor-in-Chief at Becker's Healthcare, discusses improving financial performance among major health systems, growth strategies amid reimbursement pressures, and the late...

9 Okt 11min

Rethinking What Health Systems Should Own, Build, and Partner On with Laura Dyrda

Rethinking What Health Systems Should Own, Build, and Partner On with Laura Dyrda

In this episode, Laura Dyrda, Vice President, Editor-in-Chief, Becker's Healthcare, discusses health system restructuring, the shift toward strategic partnerships, and how leaders are rethinking what ...

9 Okt 13min

Scaling AI Across Healthcare With Better Data, Governance and Clinical Context with Nari Gopala

Scaling AI Across Healthcare With Better Data, Governance and Clinical Context with Nari Gopala

This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Nari Gopala, Chief Digital Officer, Mayo Clinic, who discusses using AI and remote monitorin...

8 Okt 24min

Building Sustainable Rural Healthcare Workforce Solutions

Building Sustainable Rural Healthcare Workforce Solutions

In this episode, Dr. Ryan J. Gates, Senior Vice President and Executive Dean, Western Governors University Leavitt School of Health, discusses using rural health funding to build sustainable local wor...

8 Okt 19min

Community and Clinical Workflow Insights for Hypertension Care: Part 3

Community and Clinical Workflow Insights for Hypertension Care: Part 3

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8 Okt 18min

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