Building Smarter Workflows: Transforming Onboarding and Optimization in Healthcare

Building Smarter Workflows: Transforming Onboarding and Optimization in Healthcare

In this episode, Jenn Balchunas, MHL, CPC, Director of Onboarding & Optimization, DevelopMe Leadership Coach at UNC Health Medical Group, and Sachin K. Gupta, MD, FAAFP, Chief Medical Officer Primary Care/Statewide at UNC Health Medical Group, share how they built an onboarding and optimization team to improve workflows, reduce burnout, and strengthen clinician support. They discuss lessons learned, the role of data and relationships, and how AI and new tools are shaping the future of workforce efficiency.

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Episoder(1000)

Leading Rural Growth Through Recruitment, Innovation, and Team Based Care with Ronda Lehman, PharmD

Leading Rural Growth Through Recruitment, Innovation, and Team Based Care with Ronda Lehman, PharmD

In this episode, Ronda Lehman, PharmD, MBA, FACHE, President, Mercy Health Lima, discusses expanding access across rural communities, strengthening recruitment and retention, and using technology and ...

3 Aug 10min

Leading the Future of Safety Net Care Through Innovation and Community Partnerships with Deborah Visconi

Leading the Future of Safety Net Care Through Innovation and Community Partnerships with Deborah Visconi

In this episode, Deborah Visconi, President and Chief Executive Officer, Bergen New Bridge Medical Center, discusses advancing patient-centered care through ambulatory expansion, behavioral health int...

3 Aug 14min

Stabilizing Operations and Workforce at Henry Ford Health with Emily Moorhead

Stabilizing Operations and Workforce at Henry Ford Health with Emily Moorhead

In this episode, Emily Moorhead, President of the Macomb Market at Henry Ford Health, shares how she is leading operational and workforce stabilization amid rapid growth and industry headwinds. She di...

3 Aug 20min

Expanding Access and Strengthening Rural Healthcare with David Walker

Expanding Access and Strengthening Rural Healthcare with David Walker

In this episode, David Walker, Chief Executive Officer, George E. Weems Memorial Hospital, shares how the hospital is expanding local access to care through new pharmacy, oncology, rehabilitation, and...

3 Aug 15min

Alyssia Crews, MBA, FACHE, Vice President of Orlando Health Cancer Institute

Alyssia Crews, MBA, FACHE, Vice President of Orlando Health Cancer Institute

In this episode, Alyssia Crews, MBA, FACHE, Vice President of Orlando Health Cancer Institute, joins the podcast to discuss expanding access to cancer care and improving clinical access for patients a...

3 Aug 18min

Growing Rural Care Through Physician Leadership and Team-Based Innovation with Dr. Leanne Yanni

Growing Rural Care Through Physician Leadership and Team-Based Innovation with Dr. Leanne Yanni

In this episode, Leanne Yanni, MD, MHCM, President and Chief Executive Officer, Illinois Physician Enterprise, Hospital Sisters Health System, discusses building a long-term strategy for physician gro...

2 Aug 21min

Jim Andrews on Leadership, Perspective, and Purpose in Healthcare

Jim Andrews on Leadership, Perspective, and Purpose in Healthcare

In this episode, Jim Andrews, MHL, President and CEO of Deborah Heart and Lung Center, reflects on the leadership principles that have shaped his career, from treating others with empathy to staying g...

2 Aug 22min

Jodi Skiles, MD, Medical Director of the Pediatric Stem Cell Transplant Program at Riley Hospital for Children

Jodi Skiles, MD, Medical Director of the Pediatric Stem Cell Transplant Program at Riley Hospital for Children

In this episode, Jodi Skiles, MD, Medical Director of the Pediatric Stem Cell Transplant Program at Riley Hospital for Children in Indianapolis, joins the podcast to discuss a groundbreaking milestone...

2 Aug 24min

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