How Data Readiness Drives Better Patient Outcomes

Healthcare supply chain technology is evolving rapidly, but systemic data fragmentation and operational inefficiencies are moving even faster.

In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Mark Holmes of InterSystems and Michael LaRocca of Ready Computing to discuss the shift from legacy networks to proactive, AI-driven decision intelligence.

The panel explores the severe consequences of a 10% global surgery cancellation rate due to supply failures, noting that a single canceled orthopedic procedure can cost up to $250,000, while the human toll can be tragic. They address how a lack of visibility leads to duplicate data entry and supply hoarding, outlining a blueprint for a smart data fabric. By leveraging real-time telemetry and agentic AI, healthcare organizations can automate inventory replenishment and resolve disruptions before they impact care. Scott DeGroot concludes by challenging healthcare leaders to audit their tech stacks and bridge the gap between clinical and supply chain data.

Jump into the conversation:

(00:00) Intro

(02:12) Meet InterSystems and Ready Computing leaders

(08:28) Ready Computing's 15-year history of system connection

(10:43) InterSystems' 48 years of mission-critical data tech

(12:29) The life-or-death stakes of healthcare supply chains

(17:29) Global surgery cancellations inflict severe financial penalties

(21:13) Interoperability standards stitch disconnected databases together

(24:43) The "swivel-chair effect" and supply chain hoarding

(30:40) Supply Chain Orchestrator powers proactive data orchestration

(34:45) Channels360 unifies case management and logistics workflows

(40:11) Practical applications of RAG and agentic AI

(55:16) Expanding rural healthcare infrastructure strains traditional supply lines

Additional Links & Resources:

• Connect with Mark Holmes: https://www.linkedin.com/in/mark-s-holmes/
• Connect with Michael LaRocca: https://www.linkedin.com/in/mlaroccaready
• Connect with Scott DeGroot: https://www.linkedin.com/in/scott-degroot-4600368/
• Learn more about InterSystems: http://www.intersystems.com
• Learn more about Ready Computing: https://readycomputing.com/
• Learn more about our hosts: https://supplychainnow.com/about
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
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This episode was hosted by Scott Luton and Scott DeGroot and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-readiness-drives-better-patient-outcomes-1605

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