Keys To The Shop : Equipping Coffee Shop Leaders7 Jul

614: 3 Areas to Prioritize for Your People's Success

A cafe's culture is built by intentionally investing in values, hiring, training, and leadership structures and behaviors. These areas are integral to any cafe's success. The issue is that for many, they tend to be rushed or even afterthoughts, leaving the people part of our coffee shops under developed and the resulting culture fragile.

In this episode we will go over the three areas we are covering in an upcoming webinar series and how each of them factor into your cafe's success.

Today we will discuss:

Values+ Hiring
Onboarding + Training
Leadership + Management

REGISTER NOW FOR THE SUMMER WEBINAR SERIES!

Build a Stronger Coffee Shop: One Step at a Time

Great coffee shops don't happen by accident. They are built by hiring the right people, training them well, and leading them with clarity and consistency.

In this live three-part Summer Webinar Series, Chris Deferio shares the practical systems and coaching insights that have helped coffee businesses build stronger teams, healthier cultures, and more resilient operations.

Each webinar includes:

Live instruction and Q&A
PDF workbook
One hour of virtual consulting for each live attendee
Lifetime access to the recording

Register for the individual sessions that fit your current needs, or scroll down to save 20% on the complete Summer Webinar Series.

REGISTER NOW FOR THE SUMMER WEBINAR SERIES!

chris@keystothshop.com

of book a free call now:

https://calendly.com/chrisdeferio/30min

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Episoder(1163)

SHIFT BREAK! The Danger of Fast-Track Training

The temptation for fast-track people during training is a very common one. I would go so far as to say that, half of the reason we see the inconsistencies and quality of product and service issues we ...

25 Sep 11min

627: Why You Need to Work IN Your Business

We hear the advice from the popular author of "The E-Myth" saying that we should work ON our business, not IN it. While I understand and agree with the point being made to not get caught up in tasks p...

23 Sep 20min

SHIFT BREAK! Vibes Are a Cheap Replacement For Meaning

I hear the word "vibes" used as a stand in for a lot of different things. Most often it is used to describe a somewhat ambiguous sense of good feelings or peace of mind around a culture or a person. T...

19 Sep 9min

626: Why You Are Not Getting Ahead in Your Career

We all have ambitions and hopes for our career but time passes and we don't see any progress. It would be a mistake to chalk this up to fate instead of a lack of progress that comes from a lack of int...

16 Sep 35min

SHIFT BREAK! It's Got To Hurt If It's To Heal! : The Pins and Needles of Positive Change

All too often we are likely to stick with the comfortable and known dysfunction or the habitual neglect of important areas of our business, than to take the uncomfortable but needed step of fixing and...

10 Sep 9min

625: 5 Ways To Make Your Coffee Taste Better

The quality of your coffee is one of the main reasons people choose your cafe vs another. It is the baseline expectation customers have for a specialty coffee shop and today, in spite of our abundant ...

7 Sep 42min

624: Founder Friday! The Power of Inclusion w/ Lindsay Wrege of 321 Coffee in Raleigh, NC

One of the coolest things about coffee is how it can be used as a catalyst for change. Today we are going to be talking with someone who has built one of the best examples of how a business with a vis...

5 Sep 47min

SHIFT BREAK! It's The Way You Say It: Tips For Improving How People Receive Your Words

You may have the best advice and information, but then your delivery can often fall flat or even have the opposite effect. This is very common in the cafe leadership environment where things are busy ...

3 Sep 9min