Survive: Essentials for C-Store Assistant Managers10 Jul

THE YEAR IN REVIEW (THE ASSISTANT MANAGER’S OPERATIONAL POST-MORTEM)

SHOW NOTES (SURVIVE VERSION)

Episode Title: The Year in Review: The Assistant Manager’s Operational Post-Mortem (Episode 120)

Episode Description: "You are a manager who is failing because you are treating the past year as a series of unrelated events." In this episode of Survive, Mike Hernandez explains why Assistant Managers must stop being "reactionary firefighters" and start acting as "operational post-mortem analysts" who use data to prevent recurring failures.

What You Will Learn:

Shift-Performance Autopsy: How to systematically dissect your shift’s biggest failures to identify the root causes.
Operational-Efficiency Audit: Identifying and eliminating "time-sinks" that keep you from performing at a manager-level.
Team-Competency Baseline: Leveraging multi-channel training to close team skill gaps identified over the past year.
Analytical Management: Transitioning from "surviving the day" to designing a high-performance operation.

Resources & Links:

Download the Assistant Manager’s Annual Operational Post-Mortem Checklist: Text the code word SURVIVE120 to 9 5 6 - 8 9 7 - 9 1 9 2.
Get the Digital Interactive Version: Email the code word SURVIVE120 to admin@cstorecenter.com for a mobile-friendly checklist.
Recommended Listen: Thrive: Episode 129.

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Episoder(122)

THE "LEGEND" STATUS (THE ASSISTANT MANAGER’S SYSTEMIC LEGACY)

SHOW NOTES (SURVIVE VERSION)Episode Title: The "Legend" Status: The Assistant Manager’s Systemic Legacy (Episode 122) Episode Description: "You are a manager who is confusing 'heroics' with 'legacy'."...

10 Jul 6min

GOAL SETTING (THE ASSISTANT MANAGER’S OPERATIONAL BUDGETING SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: Goal Setting: The Assistant Manager’s Operational Budgeting System (Episode 121) Episode Description: "You are an Assistant Manager who is essentially operat...

10 Jul 5min

THE EXIT STRATEGY (THE ASSISTANT MANAGER’S OPERATIONAL REPLICATION SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Exit Strategy: The Assistant Manager’s Operational Replication System (Episode 119) Episode Description: "You are an Assistant Manager who is essentially...

10 Jul 4min

THE TECHNOLOGY CURVE (THE ASSISTANT MANAGER’S AUTOMATION-INTEGRATION SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Technology Curve: The Assistant Manager’s Automation-Integration System (Episode 118) Episode Description: "You are an Assistant Manager who is failing t...

10 Jul 4min

MARKETING YOUR BRAND (THE ASSISTANT MANAGER’S LOCAL EVENT ARCHITECTURE)

SHOW NOTES (SURVIVE VERSION)Episode Title: Marketing Your Brand: The Assistant Manager’s Local Event Architecture (Episode 117) Episode Description: "You are a leader who is failing to build the 'Stor...

10 Jul 5min

MONTHLY INVENTORY PREP (THE ASSISTANT MANAGER’S AUDIT-RESILIENCE SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: Year-End Inventory Prep: The Assistant Manager’s Audit-Resilience System (Episode 116) Episode Description: "You are an Assistant Manager who is fundamentall...

10 Jul 5min

HOLIDAY MERCHANDISING (THE ASSISTANT MANAGER’S IMPULSE ARCHITECTURE)

SHOW NOTES (SURVIVE VERSION)Episode Title: Holiday Merchandising: The Assistant Manager’s Impulse Architecture (Episode 115) Episode Description: "You are a leader who is failing to curate the 'Impuls...

10 Jul 4min