Behind the Mic with ASQ’s Customer-Supplier Division

Behind the Mic with ASQ’s Customer-Supplier Division

In this episode of All Things Quality, Pablo Baez talks with Pam Carvell and Shawn Armstrong, hosts of ASQ’s CSD Coffee Talk podcast.

They discuss how the series was launched to boost member engagement, trending topics impacting quality professionals today, and how other ASQ divisions can use podcasting to build stronger communities and conversations.

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Episoder(38)

From Firefighting to Fireproofing! - ATQ 37

From Firefighting to Fireproofing! - ATQ 37

Track: Quality Leadership | Topics: Enterprise Quality, Customer Trust, Predictive Quality, AI, Continuous Improvement----------What does it take to move quality from reactive problem-solving to proac...

15 Okt 33min

EMRs: Helping or Hurting Healthcare Quality? - ATQ 36

EMRs: Helping or Hurting Healthcare Quality? - ATQ 36

Track: Quality in PracticeTopics: Healthcare quality, Electronic medical records (EMRs), Continuous improvement, AI in healthcare, Process optimization, Patient safetyIn this episode of All Things Qua...

2 Okt 27min

Humanoid Robots & the Future of Quality - ATQ 35

Humanoid Robots & the Future of Quality - ATQ 35

Track: Thought LeadershipKeywords: Humanoid Robotics, AI, Future of Work, Automation-----Humanoid robots are moving from futuristic concept to real manufacturing conversations.Note: This episode was r...

18 Sep 27min

Next-Gen Quality: A Preview of BosCon 2026 - ATQ 34

Next-Gen Quality: A Preview of BosCon 2026 - ATQ 34

Track: Quality Community | Topics: Quality 4.0, Next-Gen Quality, Conferences, Professional DevelopmentIn this short episode of All Things Quality, host Pablo Baez talks with Thomas Jones, conference ...

11 Sep 10min

Inside the ISO 9001:2026 Update - ATQ 33

Inside the ISO 9001:2026 Update - ATQ 33

Track: Quality in Practice | Topics: ISO 9001:2026, Quality management systems, Standards, ISO 9000, Quality culture, Risks and opportunities, Change management.---ISO 9001:2026 is coming — but what’s...

1 Sep 25min

Why Cyber Risk is Now a Quality Risk - ATQ 32

Why Cyber Risk is Now a Quality Risk - ATQ 32

Track: Quality in Practice | Topics: Cybersecurity risk management; secure by design; KRIs; AI risk; vulnerability management-----Cybersecurity is no longer just an IT issue. In this episode of All Th...

21 Aug 23min

AI’s Missing Ingredient: Quality’s Role in AI Adoption - ATQ 31

AI’s Missing Ingredient: Quality’s Role in AI Adoption - ATQ 31

Track: Quality in Practice | AI Adoption, ISO 42001, Quality Management, Q5.0What’s missing from AI adoption? Natalia Brattan says the answer is You!🎧 In this episode of All Things Quality, Natalia j...

14 Aug 18min

What the 2026 IoE Benchmarking Report Revealed - ATQ 30

What the 2026 IoE Benchmarking Report Revealed - ATQ 30

Track: Thought LeadershipTopics: Quality Strategy; Benchmarking; Supplier Quality; Cost of Quality; KPI Alignment; AI and Digital TransformationIn this episode of All Things Quality, we talk with Russ...

7 Aug 27min

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