Leading the Standard: Jackie Stapleton on Making ISO Practical - ATQ 12

Leading the Standard: Jackie Stapleton on Making ISO Practical - ATQ 12

ISO leadership mentor and podcast host Jackie Stapleton joins the All Things Quality Podcast to share how her 25-year auditing journey has shaped her perspective on making quality systems more practical, inclusive, and impactful.

Jackie discusses what ISO really means for organizations today, how it builds trust beyond compliance, and why events like ASQ’s Women in Quality Symposium are helping professionals connect, collaborate, and lead the next generation of quality excellence.

About Jackie Stapleton:

  • ASQ Resources:


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    Episoder(38)

    From Firefighting to Fireproofing! - ATQ 37

    From Firefighting to Fireproofing! - ATQ 37

    Track: Quality Leadership | Topics: Enterprise Quality, Customer Trust, Predictive Quality, AI, Continuous Improvement----------What does it take to move quality from reactive problem-solving to proac...

    15 Okt 33min

    EMRs: Helping or Hurting Healthcare Quality? - ATQ 36

    EMRs: Helping or Hurting Healthcare Quality? - ATQ 36

    Track: Quality in PracticeTopics: Healthcare quality, Electronic medical records (EMRs), Continuous improvement, AI in healthcare, Process optimization, Patient safetyIn this episode of All Things Qua...

    2 Okt 27min

    Humanoid Robots & the Future of Quality - ATQ 35

    Humanoid Robots & the Future of Quality - ATQ 35

    Track: Thought LeadershipKeywords: Humanoid Robotics, AI, Future of Work, Automation-----Humanoid robots are moving from futuristic concept to real manufacturing conversations.Note: This episode was r...

    18 Sep 27min

    Next-Gen Quality: A Preview of BosCon 2026 - ATQ 34

    Next-Gen Quality: A Preview of BosCon 2026 - ATQ 34

    Track: Quality Community | Topics: Quality 4.0, Next-Gen Quality, Conferences, Professional DevelopmentIn this short episode of All Things Quality, host Pablo Baez talks with Thomas Jones, conference ...

    11 Sep 10min

    Inside the ISO 9001:2026 Update - ATQ 33

    Inside the ISO 9001:2026 Update - ATQ 33

    Track: Quality in Practice | Topics: ISO 9001:2026, Quality management systems, Standards, ISO 9000, Quality culture, Risks and opportunities, Change management.---ISO 9001:2026 is coming — but what’s...

    1 Sep 25min

    Why Cyber Risk is Now a Quality Risk - ATQ 32

    Why Cyber Risk is Now a Quality Risk - ATQ 32

    Track: Quality in Practice | Topics: Cybersecurity risk management; secure by design; KRIs; AI risk; vulnerability management-----Cybersecurity is no longer just an IT issue. In this episode of All Th...

    21 Aug 23min

    AI’s Missing Ingredient: Quality’s Role in AI Adoption - ATQ 31

    AI’s Missing Ingredient: Quality’s Role in AI Adoption - ATQ 31

    Track: Quality in Practice | AI Adoption, ISO 42001, Quality Management, Q5.0What’s missing from AI adoption? Natalia Brattan says the answer is You!🎧 In this episode of All Things Quality, Natalia j...

    14 Aug 18min

    What the 2026 IoE Benchmarking Report Revealed - ATQ 30

    What the 2026 IoE Benchmarking Report Revealed - ATQ 30

    Track: Thought LeadershipTopics: Quality Strategy; Benchmarking; Supplier Quality; Cost of Quality; KPI Alignment; AI and Digital TransformationIn this episode of All Things Quality, we talk with Russ...

    7 Aug 27min

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