You're Confessing To More Than You Think
I've spent years studying the words of thousands of criminals and people under pressure. And one of the things I've found is that some of the most revealing words in any statement aren't the big ones....
16 Aug 13min
After Hearing These Two 911 Calls You'll Never Speak The Same Way Again
I've spent years studying the words of thousands of criminals. And in all that time the most important thing I've learned is this. You already know how to hear the difference between someone you trust...
9 Aug 19min
Why The Longer Your Answer The Less People Believe You
Someone asks you a question. A simple one. And instead of answering it, you tell them the story around it. The context. The background. The reasons. The timeline. By the time you stop talking they kno...
2 Aug 16min
Are You Saying What You Think People Want To Hear? Mackenzie Shirilla Was. And Nobody Believed Her.
In Netflix's The Crash, Mackenzie Shirilla talked about her boyfriend Dominic Russo and his friend Davion Flanagan. She said what she thought a grieving, innocent person should say. Loving. Protective...
26 Jul 14min
Why The Military Writes Better Emails Than You Do
The US military spent decades working out how to write emails that can't be misunderstood under pressure. They landed on three rules. Subject lines that say what the email actually wants. Bottom Line ...
12 Jul 19min
Are You Using OJ Simpson's Hype Machine?
When OJ Simpson stood up at his arraignment in 1994 he didn't say "not guilty". He said "absolutely, 100 percent not guilty". Three extra words that mean nothing legally, because "not guilty" is a bin...
5 Jul 14min
Are You Apologizing As Badly As Diddy?
In May 2024, CNN released hotel surveillance footage of Sean "Diddy" Combs assaulting his then-girlfriend Cassie Ventura. Within 24 hours, Diddy posted a 70-second apology video to Instagram. He never...
28 Jun 17min
