001. Developing a Quality Culture: Where to Start?

001. Developing a Quality Culture: Where to Start?

Discover the first steps to creating a strong quality culture in your organization. Hosts Agata Lewkowska Ph.D. and Christopher Scott share proven strategies for engaging leadership, empowering teams, and embedding quality into everyday decisions.

Learn how to overcome resistance, define quality values, and build processes that drive results. Whether you’re in automotive, manufacturing, or another high-stakes industry, this episode will help you lay the foundations for lasting improvement.

Moreover, on 27 August 2025, the Draft International Standard for ISO 9001 (ISO/DIS 9001) was published. Is it a revolution? No. But there are important changes every organization should know like a stronger role for top management in building a quality culture. Listen to our podcast...and prepare for the new edition of ISO 9001:2026!


📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/


💼 Book your free consultation: https://www.qualitywise.pl/en


Produced by "We See Sound"

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Episoder(49)

047. Logistics Supporting Quality – Why Great Quality Depends on Great Logistics

047. Logistics Supporting Quality – Why Great Quality Depends on Great Logistics

Quality doesn't end when the product leaves the production line.  Without effective logistics, even perfectly manufactured products can be damaged, mixed, delayed, or delivered incorrectly to the cust...

28 Okt 27min

046. The Role of HR in IATF 16949 – Why Quality Starts with People

046. The Role of HR in IATF 16949 – Why Quality Starts with People

HR is often seen as a support function.  But in IATF 16949, people, competence, awareness, and organizational culture are essential elements of an effective quality management system. In this episode ...

21 Okt 23min

045. Training Within Industry – The Forgotten System Behind Operational Excellence

045. Training Within Industry – The Forgotten System Behind Operational Excellence

Every organization trains its people. But not every organization trains them in a way that builds consistent performance, preserves knowledge, and delivers the same quality every single time. In this ...

14 Okt 26min

044. CQI Special Processes – Why You Can't Inspect Quality Into the Product

044. CQI Special Processes – Why You Can't Inspect Quality Into the Product

Special processes are among the most critical operations in automotive manufacturing. Welding, heat treatment, coating, painting, molding, soldering – once completed, their quality often cannot be ful...

7 Okt 24min

043. Customer Complaints – Turning Complaints into Competitive Advantage

043. Customer Complaints – Turning Complaints into Competitive Advantage

Customer complaints are inevitable. No organization wants to receive them, yet every complaint is an opportunity to learn, improve, and strengthen customer trust—if it is handled correctly. In this ep...

30 Sep 32min

042. IATF 16949 Rules No. 6 

042. IATF 16949 Rules No. 6 

What Actually Changes and How to Prepare? IATF 16949 Rules define how certification works in practice. Updates to the Rules may seem technical – yet they have a direct impact on audits, expectations, ...

23 Sep 28min

041. TISAX & Cybersecurity – From Requirement to Real System Capability 

041. TISAX & Cybersecurity – From Requirement to Real System Capability 

Cybersecurity is no longer optional in automotive.  TISAX requirements are becoming standard – and yet many organizations still treat them as a documentation exercise rather than a real system capabil...

16 Sep 14min

040. VDA 6.8 – The Supply Chain Audit in Automotive 

040. VDA 6.8 – The Supply Chain Audit in Automotive 

Supply chain performance is critical in automotive.  Parts, materials, logistics flows – everything must work together reliably, and yet many organizations still struggle with instability beyond their...

9 Sep 14min

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