New operators, new technology, new products and a new attitude. NAMA Show 2024 - Part 2

New operators, new technology, new products and a new attitude. NAMA Show 2024 - Part 2

There is growing interest in the convenience services industry by newcomers – entrepreneurs who aspire to be operators. These newbies were seeking solutions at the 2024 NAMA Show while experienced operators found plenty of things to be impressed about.

In this episode of Automatic Merchandiser’s Vending & OCS Nation Podcast, host Bob Tullio explores the new operator phenomenon, talking to some new arrivals and industry veterans. As promised in the last episode, he offers up five more observations regarding the 2024 NAMA Show in Dallas and supports those observations with multiple operator interviews.

In addition to the new operator discussion, the podcast looks at the excitement surrounding the industry, technology and products that impressed operators, the one clearly hot trend in micro market technology and why OCS is still a critically important channel for operators.

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Episoder(132)

From the NFL to the CEO’s office. What football taught Jon Corto about winning in business

From the NFL to the CEO’s office. What football taught Jon Corto about winning in business

Football season has arrived, making it the perfect time to ask this question: What does it take to make it to the NFL and are those same qualities required to build a successful business? In Part One ...

18 Aug 20min

A masterclass in selling OCS with Royal Cup's Michelle Scott

A masterclass in selling OCS with Royal Cup's Michelle Scott

What separates great OCS sales professionals from average ones? According to Michelle Scott, director of national accounts for Royal Cup Inc., it isn’t aggressive selling. It’s listening, consulting, ...

4 Aug 19min

Inside Royal Cup: National scale, local touch and an old-school approach to the OCS business

Inside Royal Cup: National scale, local touch and an old-school approach to the OCS business

For more than 130 years, Royal Cup, Inc. has quietly built one of the country's most respected coffee businesses. While many convenience services companies have expanded into vending, micro markets an...

28 Jul 17min

Joe Simonovich is relentless about elevating corporate culture

Joe Simonovich is relentless about elevating corporate culture

Is the breakroom becoming the most important room in the office? Increasingly, the answer is yes. Fortunately for the convenience services industry, that’s creating a major opportunity. Operators are...

21 Jul 17min

What Walt Disney and Hugh Hefner can teach the convenience services industry

What Walt Disney and Hugh Hefner can teach the convenience services industry

What do Walt Disney, Hugh Hefner and today's convenience services operators have in common? More than you might think. In this episode of Automatic Merchandiser's Vending & OCS Nation, Bob Tullio sits...

7 Jul 22min

How Keurig changed office coffee forever: Bill McCauley's inside story

How Keurig changed office coffee forever: Bill McCauley's inside story

The 1990s were one of the most disruptive decades in the history of office coffee service. Starbucks was reshaping consumer expectations. Filterfresh was introducing single-cup brewing. Flavia was cre...

23 Jun 21min

Josh Rosenberg Part 2 - On business, leadership, loss and finding perspective

Josh Rosenberg Part 2 - On business, leadership, loss and finding perspective

In Part 2 of his conversation with Josh Rosenberg of Forward Thinkers, Automatic Merchandiser & VendingMarketWatch's Vending & OCS Nation podcast host Bob Tullio begins the discussion with an in-depth...

16 Jun 21min

Josh Rosenberg on AI, growth strategy and the future of convenience services

Josh Rosenberg on AI, growth strategy and the future of convenience services

In this episode of Automatic Merchandiser & VendingMarketWatch's Vending & OCS Nation, it’s the first installment of Bob Tullio’s powerful two-part conversation with Josh Rosenberg, the founder of For...

2 Jun 18min

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