Ep 43: Posts, Digital Infrastructure and Artificial Intelligence - From Global Principles to Practical Impact
As artificial intelligence becomes central to global development, the challenge is no longer only about shared principles, but how to translate them into practical guidance across sectors and contexts...
29 Jun 24min
Ep 42: Regulating change - The future of postal markets in the e-commerce era
In a rapidly evolving postal landscape, the sector is navigating significant change. Traditional postal operators are adapting to declining letter volumes, while the growth in parcels driven by e-comm...
4 Mai 22min
Ep 41: Global Collaboration, Digital Transformation and Women in Leadership
Tawnee Steinke, VP of Products and Partnerships at BoxC, serving as the Vice Chair of the UPU Consultative Committee (CC) reflects on how collaboration is shaping the future of global logistics. She s...
27 Mar 22min
Ep 40: Delivered Duty Paid System, UPU TechCert and the Next Phase of Postal Technology
As cross-border e-commerce grows and countries revise customs thresholds, postal operators are adapting to a significant operational shift. In this episode of Voice Mail, Mr. Lati Matata, Director, Po...
26 Feb 23min
Ep 39: India Post’s path through digital transformation
For more than 170 years, India Post has been a trusted presence in people’s everyday lives. Today, as digital payments, e-commerce, and instant communication reshape how societies connect, the world’s...
29 Jan 25min
Ep 38: UNDP's Robert Opp on the future of digital inclusion
In this episode of VoiceMail, we speak with Robert Opp, Chief Digital Officer and Director of Digital, AI and Innovation at the United Nations Development Programme (UNDP), about the future of digital...
24 Nov 202524min
Ep 37: CTT’s journey from tradition to transformation
As mail volumes decline and e-commerce reshapes delivery, Portugal’s national postal operator has turned transformation into an opportunity. In this episode of VoiceMail, João Bento, CEO of CTT – Corr...
30 Okt 202522min
