Keys To The Shop : Equipping Coffee Shop Leaders7 Aug

SHIFT BREAK! Walking Out Effective Leadership and Management

Leading and managing are only as effective as your knowledge and understanding of the who, what, and why of your cafe. Sadly many people with the title of manager or in positions of leadership are going day-to-day putting out fires, chasing down tasks, but never getting ahead in developing and supporting their staff in meaningful ways.

Today on Shift Break we will be talking about some practical tools to start using in your leadership practice right away and how to think about the position you hold so you are able to grow yourself and grow others.

REGISTER NOW FOR THE SUMMER WEBINAR SERIES!

Build a Stronger Coffee Shop: One Step at a Time

Great coffee shops don't happen by accident. They are built by hiring the right people, training them well, and leading them with clarity and consistency.

In this live webinar Chris Deferio shares the practical systems and coaching insights that have helped coffee businesses build stronger teams, healthier cultures, and more resilient operations.

Webinar includes:

Live instruction and Q&A
PDF workbook
One hour of virtual consulting for each live attendee
Lifetime access to the recording

REGISTER NOW FOR THE SUMMER WEBINAR SERIES!

Sign up for 1:1 CONSULTING AND COACHING

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com

OR... book a free call now to talk about working together

https://calendly.com/chrisdeferio/30min

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Episoder(1162)

627: Why You Need to Work IN Your Business

We hear the advice from the popular author of "The E-Myth" saying that we should work ON our business, not IN it. While I understand and agree with the point being made to not get caught up in tasks p...

23 Sep 20min

SHIFT BREAK! Vibes Are a Cheap Replacement For Meaning

I hear the word "vibes" used as a stand in for a lot of different things. Most often it is used to describe a somewhat ambiguous sense of good feelings or peace of mind around a culture or a person. T...

19 Sep 9min

626: Why You Are Not Getting Ahead in Your Career

We all have ambitions and hopes for our career but time passes and we don't see any progress. It would be a mistake to chalk this up to fate instead of a lack of progress that comes from a lack of int...

16 Sep 35min

SHIFT BREAK! It's Got To Hurt If It's To Heal! : The Pins and Needles of Positive Change

All too often we are likely to stick with the comfortable and known dysfunction or the habitual neglect of important areas of our business, than to take the uncomfortable but needed step of fixing and...

10 Sep 9min

625: 5 Ways To Make Your Coffee Taste Better

The quality of your coffee is one of the main reasons people choose your cafe vs another. It is the baseline expectation customers have for a specialty coffee shop and today, in spite of our abundant ...

7 Sep 42min

624: Founder Friday! The Power of Inclusion w/ Lindsay Wrege of 321 Coffee in Raleigh, NC

One of the coolest things about coffee is how it can be used as a catalyst for change. Today we are going to be talking with someone who has built one of the best examples of how a business with a vis...

5 Sep 47min

SHIFT BREAK! It's The Way You Say It: Tips For Improving How People Receive Your Words

You may have the best advice and information, but then your delivery can often fall flat or even have the opposite effect. This is very common in the cafe leadership environment where things are busy ...

3 Sep 9min

623: Coffee Content Overload! What Matters Most When Consuming Content Today

Today we have an impossibly vast range of resources and content about anything you need to learn or know about coffee and coffee shops. What a time to be alive! The issue that comes with these accessi...

2 Sep 28min